Telesales Appointment Setter

LJ Recruitment Limited; Broxbourne; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading provider of IT and Telecoms Services based in Nazeing is on the lookout for a Telesales Appointment Setter. In this office-based role, you will generate new business opportunities through outbound calls and secure high-quality appointments. The ideal candidate will have telesales experience, a proactive approach, and the ability to build rapport with clients efficiently. A competitive salary of £25,000 - £30,000 plus commission is offered, along with professional development opportunities.

Benefits

Attractive commission structure

Ongoing training and coaching

Supportive team environment

Opportunities for progression

Qualifications

• Previous experience in telesales, cold calling, or lead generation.
• Confident communicator comfortable with high-volume outbound calling.
• Self-starter with strong motivation, resilience, and a results-driven approach.

Responsibilities

• Make 80-100 proactive outbound calls daily to potential business clients.
• Qualify prospects and book sales appointments each week.
• Build rapport, understand customer needs, and communicate benefits.

Skills

Telesales experience

Cold calling proficiency

Lead generation

Communication skills

Time management

Motivation and resilience

Tools

CRM systems

Job description

Telesales Appointment Setter - IT & Telecoms Services

Location: Nazeing, Hertfordshire (Office-Based)

Salary: £25,000 - £30,000 + Commission

Our client is a market-leading provider of Managed Service Provider (MSP), IT, and telecommunications solutions, supporting businesses across a wide range of sectors. Due to ongoing growth, they are expanding their commercial team and seeking a driven, self-motivated Appointment Setter who thrives on cold calling, identifying opportunities, and helping to build strong client relationships.

Role Overview

This is a proactive, high-energy role suited to someone who enjoys picking up the phone and making things happen. You will be responsible for generating new business opportunities through outbound calling, qualifying prospects, and booking high-quality appointments for the sales team. You will also support early-stage account management, helping to nurture prospects and ensure a seamless handover to senior sales colleagues.

You will consistently make 80-100 outbound calls per day, identifying opportunities across IT, telecoms, and managed services. The target is to secure 5‑6 quality appointments per week, contributing to a strong and sustainable pipeline.

Key Responsibilities

Make 80‑100 proactive outbound calls daily to potential business clients.

• Qualify prospects and book 5-6 sales appointments each week.
• Build rapport, understand customer needs, and clearly communicate the benefits of IT, telecoms, and managed service solutions.
• Maintain accurate records of all activity within the CRM system.
• Work closely with the sales team to ensure a smooth transition of leads and follow‑up actions.
• Consistently achieve and exceed weekly appointment‑setting targets.

Key Skills & Attributes

Previous experience in telesales, cold calling, lead generation, or appointment setting (experience within IT / telecoms / MSP environments is beneficial but not essential).

• Confident communicator comfortable with high‑volume outbound calling.
• Self‑starter with strong motivation, resilience, and a results‑driven approach.
• Highly organised with excellent time management and attention to detail.
• Positive, energetic, and able to build rapport quickly.

What's on Offer

Competitive salary of £25,000 - £30,000 DOE.

• Attractive commission structure with clear earning potential.
• Ongoing training, coaching, and professional development.
• Supportive and collaborative team environment.
• Genuine opportunities for progression within a fast‑growing organisation.

How to Apply

If you are a proactive, enthusiastic telesales professional who enjoys generating new business and wants to develop within a thriving company, we'd love to hear from you. Please apply with your CV and a brief cover letter explaining why you're the ideal fit.