Technology Project Manager

Kingfisher; Eastleigh; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A major home improvement retailer based in the United Kingdom is seeking a Technology Project Manager to oversee technology initiatives within supply chain logistics and customer service operations. This role offers a competitive salary and benefits, including a pension scheme and hybrid working model. The ideal candidate will have demonstrable experience in technology project delivery and strong communication skills to facilitate collaboration across teams and stakeholders.

Benefits

Pension BUPA

Bonus ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Qualifications

• Demonstrated experience delivering technology projects, particularly in supply chain and customer service.
• Experience with in-store operations and associated digital products, especially with B&Q.
• Strong communication and presentation skills at all levels.

Responsibilities

• Drive the successful delivery of technology initiatives across supply chain logistics.
• Collaborate with cross-functional teams and stakeholders to manage projects.
• Ensure deliverables align with customer expectations and manage project risks.

Skills

Strong planning and organizational skills

Excellent communication

Teamwork and interpersonal skills

Customer-focused mindset

Job description

Overview

Permanent

Up to 65000 Pension BUPA ShareSave 6.6 weeks holiday Hybrid Working (2 / 3 days per month in the office)

Southampton Store Support Office

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores our people and our whole business with everything it takes to help our millions of customers create a home theyll love. Join us as a Technology Project Manager and youll be a big part of this.

Role Purpose

Reporting to the Head of Product Supply Chain & Fulfilment the Technology Project Manager is accountable for driving the successful delivery of technology initiatives across our supply chain logistics and customer service operations. This role will ensure that projects are delivered on time within scope and deliver value to our business and customers. The project manager will collaborate closely with cross-functional teams and stakeholders across B&Q and Kingfisher Technology as well as our external vendors to translate business needs into actionable project plans manage risks and dependencies leading initiatives through to delivery.

Key Accountabilities / Responsibilities

• Define shape and scope project requirements in collaboration with stakeholders and product teams (where applicable)
• Develop and secure approval for business cases working closely with sponsors business project managers and technology delivery teams.
• Oversee the day-to-day management of one or more concurrent project workstreams ensuring effective planning forecasting milestone tracking status reporting and budget management.
• Coordinate with IT teams business stakeholders and external vendors throughout the project lifecycle to deliver upgrades rollouts deployments or other technology initiatives.
• Ensure deliverables align with customer expectations by supporting requirements gathering sign-off and testing activities.
• Identify assess and manage project risks issues dependencies and scope changes ensuring timely resolution.
• Communicate project status progress and key updates to relevant stakeholders providing clear insights to aid decision-making.
• Clearly define and communicate roles and responsibilities within the project team leading and motivating the team to achieve project goals.
• Ensure all solutions delivered are fit for purpose supportable and meet agreed standards.
• Operate within established governance frameworks managing project finances and accurately forecasting budgets while overseeing the impact of any changes on schedule scope or costs
• Contribute to the Kingfisher Delivery chapter and help share best practice and support the wider delivery community

Enabling Skills

• Demonstrated experience delivering technology projects across a range of areas such as on-premise cloud or hosted infrastructure especially within Supply Chain Warehouse Logistics or Customer Service technology
• Experience of working in a matrix organisation and in product-led or agile delivery teams
• Proven ability to deliver both technical and non-technical change in complex environments and operations
• Strong planning and organisational skills with the ability to manage dependencies and prioritise effectively
• Excellent communication and stakeholder management skills with the ability to engage and influence at all levels across technical and non-technical audiences
• Strong teamwork and interpersonal skills fostering effective collaboration across business and technology teams
• High level of self-motivation energy and adaptability
• Customer-focused mindset ensuring solutions deliver real business value

Required Skills & Experience

• Experience with in store operations and associated Digital Products in particular experience with B&Q is desirable.
• In depth experience of digital product management governance models and delivery frameworks.
• Strong overall knowledge of application capabilities integration development methodologies and industry best practices
• Experience of significant transformation leadership and management
• Good understanding of product design framework methodologies and user research.
• Well-seasoned strong communication and presentation skills at all levels of a business
• Track record of being a structured problem solver able to see develop and focus on the bigger picture.
• Experience of team and line management

Working an agile environment with matrix management

• Clear understanding of development frameworks code management and operation of underlying infrastructure
• Knowledge and understanding of web analytics and optimisation solutions especially Google Analytics
• Demonstrable evidence of building relationships and influencing across work levels up to and including Board level
• Capable of representing B&Q at external events
• Be a product thought leader and help to embed a product culture in B&Q
• Comfortable navigating and simplifying ambiguity

Whats in it for me

As part of a great team youll be valued for who you are. Were committed to making B&Q more diverse and representative of the communities we serve where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary our benefits package includes an award-winning pension scheme bonus ShareSave options 6.6 weeks holiday payroll giving an Employee Assistance Programme shopping discounts colleague wellbeing benefits and lots more!

So we can support you during the application or interview process please contact for any recruitment adjustments.

Employment Type

Full-Time

Vacancy

1