Technical Training Instructor

Information Technology; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading organization seeks a passionate Technical Training Instructor to join their Technical Support Team. This role involves delivering cloud technology training and coaching teams on data management practices. Ideal candidates will have a Bachelor's degree and at least 6 years of related experience, with a strong focus on communication and problem-solving skills.

Qualifications

• 6 years related experience in a technical training role.
• Bachelor’s degree or equivalent in a relevant field.
• Ability to effectively communicate and facilitate learning.

Responsibilities

• Deliver training on cloud technology and data management.
• Develop service account plans and course delivery priorities.
• Support team members across different cultures and time zones.

Skills

Knowledge transfer

Training delivery

Problem resolution

Effective communication

Team facilitation

Education

Bachelor’s degree in Management Information Systems or Computer Science

Tools

HTML5

CSS3

JavaScript/jQuery/JSON

PHP5

SQL (MySQL)

Scala

Job description

**A CALL TO ACTION VOLUNTEERS:**

Dear New Earthers and Resonant Hearts,

Due to the exciting expansion in manifestation and growth we are happily experiencing, the Technical Support Team is looking for a Technical Training Instructor. As the Technical Training Instructor, you will report to the Director of Information Technology. Your role will involve delivering cloud technology education and training, focusing on coaching fellow team members and department teams on cloud services, big data storage and analytics, and platform troubleshooting and incident management. You should be passionate about your contribution to the organization. This position requires direct feedback and consultation with development engineers on problem resolution.

Required Skills:

• Experience in training through the effective transfer of knowledge, skills, and tools to enable trainees to improve data management and reliability.
• Ability to deliver quality training through classroom sessions, e-learning, and other methods, ensuring an optimal learning environment.
• Develop and maintain detailed service account plans and assist teams in establishing course delivery priorities.
• Manage multiple team plans and tactical needs across different time zones, cultures, and languages.

Technical Experience:

• Experience with HTML5, CSS3, JavaScript/jQuery/JSON, PHP5, SQL (MySQL), and desired Scala.

Education and Qualifications:

• Bachelor’s degree in Management Information Systems, Computer Science, or equivalent experience, with a minimum of 6 years related experience.

Communication:

• Effective communication skills to identify needs and evaluate technical solutions.
• Proactive in increasing organizational satisfaction and building relationships.
• Ability to facilitate team meetings, communicate sensitive information tactfully, and deliver engaging presentations.
• Timely issue resolution and escalation.

Teamwork:

• Facilitate effective team interactions and recognize contributions.
• Utilize team members' potential effectively.

If this opportunity resonates with you, please send an expression of interest and a CV detailing your experience.

Thank you and Blessings!
New Earth Projects Team