Technical Support Manager

LHC Group, Inc.; Ashton-under-Lyne; Hybrid; GBP 44,000 - 52,000; Full time

Job summary

A leading procurement firm in the UK is looking for a skilled individual to deliver technical project support across the North East and North West. You will manage client relationships, ensure project compliance with specifications, and provide ongoing support during building programmes. The ideal candidate has experience in construction project management and excellent interpersonal skills. This position offers a competitive salary, car allowance, pension scheme, and a hybrid working model that allows for one day a week in the Exeter office.

Benefits

Car Allowance

Pension scheme

34 days holiday

Hybrid working

Training budget

Wellbeing allowance

Enhanced maternity benefits

Employee discounts

Qualifications

• Experience managing construction or building projects from feasibility through to completion.
• Strong understanding of construction and project management methodologies.
• Excellent interpersonal and communication skills.
• Good commercial awareness with strong numeracy and analytical skills.

Responsibilities

• Taking responsibility for technical support services across the North East and North West region.
• Building strong relationships with partners, suppliers, and stakeholders.
• Providing technical support to clients throughout building programmes.

Skills

Client relationship management

Construction project management

Communication skills

Organizational skills

Numeracy and analytical skills

Education

Degree in Quantity Surveying or equivalent

Tools

CRM systems

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Northern Procurement Alliance (NPA) is one of five regional business units within LHC Procurement Group (LHCPG). We work with local authorities, social landlords and public sector bodies to deliver compliant, efficient and value-for-money procurement solutions that improve homes, buildings and communities.

This is a field-based role that combines technical expertise, relationship management and on-site support, working closely with clients, appointed companies and internal colleagues to ensure projects are delivered to the highest standards.

What you will be doing:

• Taking responsibility for the successful delivery of technical added value support services across the North East and North West region.
• Working closely with NPA clients and appointed companies to facilitate clear communication and achieve the best possible project outcomes.
• Building in-depth operational knowledge of LHCPG frameworks, technical specifications and pricing structures.
• Providing technical support to NPA clients throughout building programmes and individual projects.
• Visiting client premises and construction sites to monitor progress, quality and compliance with specifications.
• Validating technical and pricing compliance of appointed companies against framework requirements.
• Building strong relationships with partners, suppliers and stakeholders, becoming a trusted technical point of contact.
• Supporting the development and improvement of LHCPG framework products by providing regional technical insight.
• Maintaining accurate records and audit trails using Outlook and the LHCPG CRM system.
• Liaising with technical colleagues across LHCPG to share best practice and ensure national requirements are delivered locally.
• Representing NPA at meetings, events, workshops, product launches and conferences.

What you need:

• Experience working face to face with clients and stakeholders in a customer-focused environment.
• Experience managing construction or building projects from feasibility through to completion.
• Strong understanding of construction and project management methodologies.
• Knowledge of UK public sector procurement regulations and their practical application.
• Experience working with CRM systems or similar databases.
• Degree or equivalent experience in Quantity Surveying, Building Surveying or Construction Project Management.
• Excellent interpersonal and communication skills.
• Strong organisational skills with the ability to manage your own diary and workload.
• Good commercial awareness with strong numeracy and analytical skills.
• Experience writing specifications and developing pricing schedules. (Desirable)
• Experience developing client relationships that deliver business growth. (Desirable)
• Knowledge of social housing and local authority sectors within England. (Desirable)

What you'll get:

• Salary of £52,000 per annum
• Car Allowance of £5,740 per annum
• Highly attractive pension scheme
• 34 days holiday + bank holidays
• Hybrid working with a primarily field-based role and one day per week at the Exeter office
• £1,000 per annum individual training budget (post-probation)
• £300 per annum personal wellbeing allowance
• Enhanced maternity & paternity benefits and private healthcare (post-probation)
• Flexibility, volunteering day, employee discounts and more

Don't miss out on this exciting opportunity to join LHCPG and make a meaningful impact on communities across the UK. Apply now and take the next step in your career journey with us!

Please note that we reserve the right to close this job posting before the application deadline if a suitable candidate is identified.