Technical Support Engineer

212 Recruitment; Chasetown; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Technical Support Engineer to join a hands-on technical team. This role involves CAD design, product development, and customer support, ideal for someone who enjoys variety and problem solving. The successful candidate will have strong AutoCAD and Solidworks skills, an engineering degree, and a flexible approach. Benefits include 25 days holiday, a wellness platform, and profit-related bonuses.

Benefits

25 days holiday + statutory holidays

Access to a leading wellbeing platform with retail discounts

Profit related bonus

Free parking

Qualifications

• Strong AutoCAD & Solidworks skills.
• Good understanding of manufacturing processes.
• Ability to communicate clearly with internal and external stakeholders.

Responsibilities

• Create CAD drawings for CNC cutting and press knives.
• Interpret and produce technical drawings.
• Provide product guidance and solve technical issues.
• Support contractors and customers on-site.
• Lead R&D projects including reverse engineering, testing and trials.

Skills

AutoCAD

Solidworks

Technical drawing experience

Communication skills

Flexible approach

Education

Engineering degree or equivalent

Job description

Overview

Join a hands-on technical team supporting customers from concept to production as a Technical Support Engineer. This role blends CAD design, product development and customer support - ideal for someone who enjoys variety and problem solving.

Our client is a well established manufacturer, providing quality products to their customers throughout the UK.

Key Responsibilities

• Create CAD drawings for CNC cutting and press knives
• Interpret and produce technical drawings
• Provide product guidance and solve technical issues
• Support contractors and customers on-site (ad hoc)
• Respond to technical enquiries and assist day-to-day operations
• Lead R&D projects including reverse engineering, testing and trials
• Attend trade shows and meetings to offer technical input
• Interpret UK/European standards and Building Regulations
• Collaborate with procurement on material specs
• Generate product guarantees and check drawings
• Support lab testing and packaging development
• Organise drop testing and create technical documentation

For this Technical Support Engineer role, the successful candidate will have

• Strong AutoCAD & Solidworks skills and technical drawing experience
• Engineering degree or equivalent
• Good understanding of manufacturing processes
• Ability to communicate clearly with internal and external stakeholders
• Flexible approach and willingness to get stuck in across departments

Working hours

• Monday to Thursday 08:45-17:00
• Friday 08:30-16:30

Benefits

• 25 days holiday + statutory holidays
• Access to a leading wellbeing platform with retail discounts
• Profit related bonus
• Free parking

Interviews for the Technical Support Engineer role are to be held as soon as possible so please apply now.