Technical Specialist

Ecolab; Tees Valley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global leader in water and hygiene solutions is seeking a Technical Service Specialist in Tees Valley. This role involves providing expert technical consulting and support to ensure customer operational excellence. Candidates should have a degree in a technical field and 2-3 years of relevant experience, preferably in water treatment. The position offers a comprehensive benefits package, opportunities for professional growth, and a diverse and inclusive work environment.

Benefits

Comprehensive benefits package

Opportunities for professional growth

Stable position at a leading company

Qualifications

• 2-3 years of experience in an industrial or mechanical environment; water treatment experience preferred.
• Awareness of best practices and ability to develop technical proficiency.
• Moderate level of independence and ability to manage day-to-day needs of an account.

Responsibilities

• Provide contractual service and assist customers with problem-solving regarding products.
• Deliver on-site field service and/or 24-hour support.
• Conduct site surveys, audits, and assist Sales in proposals.

Skills

Technical proficiency

Problem-solving skills

Customer-focused approach

Proficiency in English

Education

Degree in Engineering, Chemistry, or technical field

Job description

Join Ecolab as a Technical Service Specialist and provide expert technical consulting and support to help our customers achieve operational excellence. In this role, you will leverage your technical proficiency and knowledge of Ecolab products to deliver outstanding service and solutions.

How You'll Make an Impact

• Provide contractual service and assist customers with problem‑solving support regarding Ecolab's products, applications, and solutions.
• Deliver on‑site field service and/or 24‑hour over‑the‑phone or on‑site assistance.
• Conduct site surveys, product/application/system audits, and assist Sales in preparing new business proposals.
• Ensure implementation of the Six Service Standards at all client sites.
• Offer expert advice and assistance to internal staff and customers in specific areas of expertise.
• Degree in Engineering, Chemistry, or a technical field (or equivalent).
• 2‑3 years of experience in an industrial or mechanical environment; water treatment experience preferred.
• Awareness of best practices and ability to develop technical proficiency.
• Moderate level of independence and ability to manage day‑to‑day needs of an account.
• Strong problem‑solving skills and customer‑focused approach.
• Proficiency in English; additional European languages are a plus.

About Ecolab

At Ecolab, we prioritize our talent‑first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science‑based solutions, data‑driven insights and world‑class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world. Ecolab's commitment to diversity, equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves, reach our goals and do what's right.

What's in it For You

• A stable position in one of the world's most ethical companies with over 100 years of history.
• Opportunities for professional growth and technical development in a global organization.
• Comprehensive benefits package, including private healthcare, life insurance, and training programs.
• A collaborative and inclusive work environment that values diversity and innovation.