Technical Services Team Lead

ISS; Filton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facility management company in Filton is seeking a Technical Services Team Leader to supervise and lead the Operations & Maintenance Team. Responsibilities include overseeing site maintenance activities, managing staff, and ensuring compliance with organizational policies. Ideal candidates will have strong technical skills, experience in engineering roles, and people management capabilities. This role offers opportunities for training and career growth in a diverse and inclusive workplace.

Qualifications

• HVAP (High Voltage Authorised Person) certification desirable; training provided.
• Previous experience in a technical/engineering role.
• Experience managing or supervising engineers/maintenance staff.

Responsibilities

• Supervise and lead the Operations & Maintenance Team.
• Implement overall direction of site maintenance activities.
• Manage compliance across all works.

Skills

Supervisory skills

Technical skills in electrical or mechanical

People management

Organizational skills

Education

Vocational qualification in electrical or mechanical engineering

Tools

PPM and reactive maintenance processes

Job description

Overview

The purpose of this role is to help ISS become the world's greatest service organisation by providing service performance facilitating our customers' purpose through people empowerment. The Technical Services Team Leader will supervise and lead the Operations & Maintenance Team and be responsible for implementing the overall direction, coordination, and evaluation of site maintenance activities. Carry out supervisory responsibilities in accordance with the organisation's policies and applicable laws, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

Responsibilities

• Supervise and lead the Operations & Maintenance Team and be responsible for implementing the overall direction, coordination, and evaluation of site maintenance activities.
• Carry out supervisory responsibilities in accordance with the organisation's policies and applicable laws, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

Qualifications and experience

• HVAP (High Voltage Authorised Person) certification desirable - if not held, the company will provide training (comes with additional pay once completed).
• Previous experience in a technical / engineering role (electrical or mechanical).
• Experience managing or supervising engineers/maintenance staff.
• Familiarity with both PPM and reactive maintenance processes.
• Experience overseeing subcontractors, including permit-to-work processes and compliance checks.
• People management experience (sickness management, appraisals, return-to-works).
• Strong understanding of building services operations.
• Ability to manage compliance across all works.
• Good organisational skills to plan engineers' daily activities and call-out rota.
• Vocational qualification in electrical or mechanical engineering (electrical bias preferred).

Equality and Diversity / Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.