Technical Services Officer

HIJOBS; Rosyth; On-site; GBP 28,000 - 35,000; Full time

Job summary

A dynamic food safety company in Scotland seeks an enthusiastic Technical Services Officer to join its growing team. The role involves approving suppliers, maintaining documentation for food safety compliance, and supporting the Technical Services Manager. Candidates should have a strong understanding of food safety legislation and relevant IT skills. This position offers competitive pay, ongoing training, a company pension scheme, and a supportive team environment.

Benefits

Competitive pay

Ongoing training and development opportunities

Company Pension Scheme

Company Private Health Insurance

Staff discounts

Gym discount

Qualifications

• Proven track record of delivering high standards of work to deadlines.
• Recognized understanding of food safety legislation.
• Internal Auditor training and experience is advantageous.

Responsibilities

• Approve site suppliers and raw materials before use.
• Maintain supply chain information and communication.
• Support audit compliance and provide document control.

Skills

Excellent knowledge of IT systems

Strong attention to detail

Good communication skills

Education

Diploma or degree in Food Science

Tools

MS Office (Excel, Word, PowerPoint)

Job description

Overview

We have an exciting opportunity for an enthusiastic Technical Services Officer to join our well established, dynamic and growing Technical Services Team. This is a temporary position with a potential to become permanent. This would be well suited to an individual that is looking to advance their career in the food safety/quality and legality sector and gain hands-on experience in a thriving and supportive workplace.

The main remit will be to support the Technical Services Manager in delivering professional, credible and timely service to the business and our customers in respect of managing internal and external systems, records and documents to ensure the maintenance and continuous improvement of standards.

Responsibilities

In this role your key responsibilities will include:

• Site supplier and raw material approval, ensuring raw materials and suppliers are fully approved before use within the business. Maintenance of supplier and raw material information.
• Maintenance of supply chain information. Ensuring any changes are fully approved and communicated to the business.
• Creating, maintaining and supporting the team on customer specifications in various 3rd party systems, ensuring they are accurate and available, both in customers and our own internal systems.
• Supporting with all aspects of document control for the Technical function and other relevant departments within the business.
• Audit Compliance – assisting the Technical Services Manager as required.
• Timely administration and maintenance of the raw material database, including service suppliers, ensuring integrity and accuracy.
• Creating and maintaining up to date records in the Quality Attributes System.
• Receipt and administration of Consumer Complaints; as well as maintaining and reporting management information to monitor trends, identify and address recurring issues on a regular basis.
• Maintaining product testing database and various schedules including nutritional, chemical and other contaminants and preparing results for the review and approval by the Technical Services Manager.
• Supporting the management and maintenance of the site`s internal audit systems.
• Assisting in threat/vulnerability assessments and horizon scanning as required.
• Closely liaising with several other departments in order to fulfil the role.

Qualifications, Skills and Experience

Desired:

• A third-level qualification (diploma or degree) in Food Science or relevant subject would be advantageous.
• Experience in a similar role gained in food manufacturing (FMCG) preferably with a major retail customer would be advantageous.
• Internal Auditor training and experience.

Essential:

• A good understanding of legislation and business systems to ensure food safety for the consumer is met at all times.
• Excellent knowledge and significant experience of relevant IT systems including MS Office (Excel, Word, PowerPoint).
• Fast and accurate typing skills with a high level of attention to detail.
• Demonstrable track record of delivering a high standard of work to deadlines and ability to work under pressure.
• Good communication, both verbal and written.
• Take ownership and accountability to achieve the required standards with a positive demeanour and "can-do" attitude.

What we offer

• Competitive pay
• Ongoing training and development opportunities
• Company Pension Scheme (T&C applies)
• Company Private Health Insurance (T&C applies)
• Staff discounts, Wagestream, Cycle to Work, Gym discount
• A supportive team environment in a stable and growing business

Please note, we reserve the right to close this vacancy or keep it open subject to volume and quality of applications. We would, therefore, encourage candidates to submit an application as soon as possible.