Technical Services Manager

Wates; Southampton; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading construction firm in the UK seeks a Technical Services Manager to lead operations for a high-profile client. Responsibilities include managing maintenance services and compliance for emergency services properties, leading a team, and developing client relationships. The ideal candidate will have a strong engineering background and leadership skills, along with a commitment to safety and quality. This role offers a competitive salary and benefits, including a vehicle allowance and health insurance.

Benefits

Competitive salary and benefits package

Car allowance or company vehicle

Permanent health insurance

Pension and wellness programme

22 days holiday plus bank holidays

Extensive learning and development opportunities

Qualifications

• Experience in a Blue Light or critical environment.
• Strong technical background in engineering.
• Familiarity with Health & Safety legislation.

Responsibilities

• Lead a team delivering M&E services and compliance.
• Manage supply chain and contractor performance.
• Prepare management information reports for client meetings.

Skills

Proven experience in technical/FM management

Leadership skills

Communication skills

Knowledge of statutory compliance

Ability to manage multiple priorities

Education

Relevant qualification in Electrical, Mechanical, or Building Services Engineering

Tools

CAFM systems

PPM systems

Job description

Technical Services Manager

Location : Southampton, Hampshire

Client : Hampshire Blue Light (Emergency Services)

About the Role :

WPS is seeking an experienced and driven Technical Services Manager to lead our operations team in delivering excellence for a high-profile Blue Light client in Hampshire. You will be responsible for the management and delivery of hard M&E (Mechanical & Electrical) services, compliance, and minor projects across a portfolio of emergency services properties. This is a fantastic opportunity to make a real impact supporting critical public sector infrastructure.

Key Responsibilities :

• Lead and manage a team of supervisors and engineers delivering M&E services, statutory compliance, and project works.
• Oversee the delivery of planned and reactive maintenance, ensuring all works are completed to the highest standards of safety, quality, and compliance.
• Manage the supply chain, negotiate best value, and ensure all contractors meet Wates and client standards.
• Prepare and present management information (MI) reports at regular client meetings, ensuring KPIs and SLAs are met.
• Develop strong relationships with client stakeholders, consultants, and supply partners.
• Drive a culture of continuous improvement, professional development, and robust succession planning within your team.
• Ensure all activities comply with Health & Safety legislation and Wates’ policies.
• Support the delivery of extra works and minor projects, ensuring quality, timeliness, and budget control.

What We’re Looking For :

• Proven experience in a similar technical / FM management role, ideally within a Blue Light or critical environment.
• Strong technical background with a relevant qualification in Electrical, Mechanical, or Building Services Engineering.
• Excellent leadership, communication, and stakeholder management skills.
• Good working knowledge of statutory compliance, H&S legislation, and CAFM / PPM systems.
• Ability to manage multiple priorities and deliver results in a fast-paced, client-focused environment.
• Security clearance or willingness to undergo vetting for Blue Light contracts.

What We Offer :

• Competitive salary and benefits package
• Car allowance or company vehicle
• Permanent health insurance, pension, and wellness programme
• 22 days holiday plus bank holidays (with increases for service)
• Industry-leading family leave benefits
• Extensive learning and development opportunities
• The chance to make a difference supporting emergency services infrastructure

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link : National Security Vetting