Technical Services Manager

ZipRecruiter; Manchester; Hybrid; GBP 52,000 - 53,000; Full time

Job summary

A leading recruitment agency is seeking a Technical Services Manager to oversee multi-site estates in the North West. The ideal candidate will manage M&E engineers and ensure compliance with contracts. A salary of £52,000 - £53,000 plus benefits, including holidays and a pension scheme, is offered. The role requires flexibility for travel and strong client-facing skills.

Benefits

25 days holiday plus statutory holidays

Company pension

Healthcare scheme

Qualifications

• Experience managing M&E engineers and PPM schedules.
• Highly flexible and mobile with a valid driving license.
• Self-motivated and resourceful team player.

Responsibilities

• Coordinate and manage all building services operations across multiple contracts.
• Monitor and control SLA agreements; evaluate KPIs and contract progress.
• Conduct client site visits and develop relationships.

Skills

Experience in multi-site contract management

Building services engineering background

Excellent client-facing skills

Strong customer service skills

Negotiation skills

Tools

Performance and Job Management systems

Intermediate IT skills

Job description

Job Description

Position: Technical Services Manager / Maintenance Contract Manager

Type: Permanent

Location: North West - Manchester / Merseyside, etc.

Salary: £52,000 - £53,000 plus package

Hours: Mon-Fri 40 hours per week

We are recruiting an experienced Technical Services Manager / Maintenance Contract Manager to join a successful maintenance and facilities management team. The role involves overseeing multi-site estates and sites.

The position offers a salary of 52-53k basic plus car/car allowance, with Mon-Fri days, 40 hours per week, 25 days holiday plus statutory holidays, company pension, and healthcare scheme.

The role is based in the North West with travel to some sites in the Midlands. Reporting to the Senior Operations Manager, the responsibilities include managing all aspects of M&E building services and Hard FM contract operations, supervising maintenance engineers, handling small works quotations, supplier management, and collaborating with clients. The manager will also monitor service performance, liaise with sites, ensure contractual adherence and compliance, identify cost savings, and unlock value.

Key Accountabilities:

1. Coordinate and manage all building services operations across multiple contracts.
2. Manage all PPM and reactive maintenance schedules.
3. Plan and implement small works projects.
4. Review service performance and develop improvement action plans.
5. Provide escalation support for service performance issues.
6. Monitor and control SLA agreements; evaluate KPIs and contract progress.
7. Responsible for P&L management.
8. Identify, price, and quote small works.
9. Assist in the mobilization of new contracts.
10. Ensure compliance management.
11. Manage maintenance engineers and liaise with helpdesk.
12. Conduct client site visits and develop relationships.
13. Support budgeting and forecasting activities.

Requirements:

• Experience in multi-site contract management.
• Building services engineering background (Mechanical or Electrical, HVAC, etc.).
• Experience with compliance oversight.
• Excellent client-facing skills.
• Experience managing M&E engineers and PPM schedules.
• Highly flexible and mobile, with a valid driving license.
• Experience with Performance and Job Management systems in the Building Services/FM industry.
• Intermediate IT skills.
• Strong customer service skills and a service-oriented attitude.
• Background in Building Services and Hard FM.
• Negotiation skills with the ability to deal with junior and senior staff.
• Self-motivated and resourceful team player.

If interested, please click the APPLY button now. PRS is a leading recruitment and search & selection consultancy in Building Services, FM, and Support Sectors.

Please note, if you do not hear from us within 5 days, your application has been unsuccessful. PRS is an equal opportunities employer.