Technical Service Delivery Manager

Esure Group PLC; Sevenoaks; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

An innovative insurance firm in the UK is looking for a Technical Lead to manage and coach a team of engineers while ensuring high technical standards. The role requires strong expertise in Java and Spring Boot, along with experience in CI/CD, Jenkins, Docker, and AWS. You will collaborate with Product Owners and influence tech strategies while fostering a customer-centric culture. The position offers competitive salary, flexible working, and generous benefits including medical insurance and annual leave.

Benefits

Competitive salary

Discretionary bonus scheme

28 days annual leave plus 8 flexible days

Company-funded private medical insurance

Discounts on insurance products

Hands-on training and mentoring

Volunteering days

Support for hybrid working

Qualifications

• Deep love of technology with a customer-centric approach.
• Passion for people development and experience leading software development squads.
• Expert in Java with Spring Boot experience.
• Experience designing and developing distributed, scalable systems.

Responsibilities

• Lead, manage and coach a team of engineers in an agile environment.
• Collaborate with Product Owner to maintain a healthy backlog.
• Share technical expertise and champion tech change across squads.

Skills

Java

Spring Boot

CI/CD

Jenkins

Docker

Kubernetes

AWS

Agile methodologies

Job description

What you'll do

Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA's, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands‑on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, maintains a healthy backlog and works using Agile practices. Work with our Architects and Principal Engineers on new tech choices and architecture evolution, and always look for ways to improve engineering practices in the squad, including code quality, testing and CI/CD. Be a senior part of esure's engineering community, actively sharing technical expertise with the team and championing tech change wider than your squad.

What we'd love you to bring

• A deep love of technology with a customer‑centric approach.
• A passion for people development; a self‑described people motivator who has led a software development squad in an agile environment to deliver and achieve great things.
• A Java technical expert with key Spring Boot experience.
• Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) and cloud platform experience, ideally AWS.
• Experience designing and developing distributed, scalable, and highly available systems with a customer‑centric approach.
• Advocacy of different agile methodologies: Scrum, Kanban, TDD, BDD, continuous delivery.

The Interview Process (subject to change)

You'll start with an introductory call with one of our Talent Partners. This is a "get to know you" session and for you to explore the position in more detail.

1. 1st stage: 1 hour interview with our Head of Technology.
2. 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions.
3. 3rd Stage: 30‑minute meeting with members of one of our Agile Squads – this will involve a Product Owner and a Delivery Manager.
4. Final stage: a final meeting with our Head of Technology and our Chief Technology Officer.

What's in it for you?

• Competitive salary that reflects your skills, experience and potential.
• Discretionary bonus scheme that recognises your hard work and contributions to esure’s success.
• 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday.
• Company‑funded private medical insurance for qualifying colleagues.
• Fantastic discounts on our insurance products – 50% off for yourself and spouse/partner, and 10% off for direct family members.
• Hands‑on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources.
• 2 volunteering days per year to support local communities.
• Support for a hybrid working approach, with flexibility to choose when and where you work best.

Inclusion & Diversity

We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.