Technical Service & Commercial Lead

Samuel Frank; Burley-in-Wharfedale; On-site; GBP 65,000 - 70,000; Full time

Job summary

A leading engineering company is seeking a Technical Service & Commercial Lead based in West Yorkshire. The successful candidate will lead a team, ensure service delivery, and manage aftermarket operations. They will be commercially astute with solid communication skills and a background in electrical or mechanical engineering. Travel across the UK and occasionally internationally is necessary. This position offers a competitive salary of £65-70k along with a car allowance and flexible working hours.

Benefits

Car allowance

25 days holiday

Flexible working hours

Qualifications

• Experience in driving profitability across field service teams.
• A background in electrical or mechanical engineering.
• Ability to travel to customer sites across the UK and internationally.

Responsibilities

• Lead a small group of managers across Technical/Design, Service, and Projects.
• Manage customer support, field service, and maintenance operations.
• Responsible for delivering aftermarket service business aspects.

Skills

Commercial acumen

First class communication skills

Leadership experience

Technical knowledge of electrical/mechanical systems

Job description

Technical Service & Commercial Lead - West Yorkshire - £65-70k + car allowance / 25 days holiday / flexible working hours

Samuel Frank is recruiting for a Technical Service & Commercial Lead for a specialist West Yorkshire based Engineering company.

The successful Technical Service & Commercial Lead will need to be commercially astute, have first class communication skills as well as having experience of driving profitability across field service teams, repairs and refurbishment works and/or upgrades and modifications on special purpose machinery or plant equipment. A background in either electrical or mechanical engineering is also required.

Key aspects of the Technical Service & Commercial Lead role include;

• Leadership of a small group of managers (Technical/Design, Service, Projects)
• Demonstrable experience in a senior service or operations role working within capital equipment, special purpose machinery or industrial manufacturing environment
• Role requires experience of service delivery in an engineering environment from the supplier/service side
• Technical Service & Commercial Lead will be responsible for delivering all aspects of the aftermarket service business including customer support, field service, maintenance, equipment refurbishment and supply and management of spare parts
• They'll be a genuine opportunity to progress into a more senior role within the business; position could suit someone aiming to achieve Director level post
• Company is very well established and is extremely well regarded in their specialist field, they're looking to diversify and build market share across a range of industries
• Technical Service & Commercial Lead will travel to customer sites across the UK and internationally, especially in the early stages of the role to meet and build relationships with customers
• Background could be either Electrical or Mechanically biased and you'll need a working knowledge of electrical and/or mechanical systems
• Technical Service & Commercial Lead will need a full UK driving licence and be able to travel in and out of the UK without restriction and work in the UK without sponsorship

Technical Service & Commercial Lead may currently work as Head of Aftersales, Engineering Services Manager, Technical Services Manager, Head of Engineering Services, Service Delivery Manager or Head of Service Operations.

The premises are easily commutable from large parts of West Yorkshire including places such as Leeds, Bradford, Keighley, Ilkley, Harrogate, Skipton, Shipley and Otley as well as Burnley, Nelson, Colne