Technical Sales Support Engineer

IDEAL PERSONNEL; Milton Keynes; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency in Milton Keynes is seeking a Technical Sales Support Engineer with a strong mechanical bias to provide support for customers and the sales force. The role involves technical support for mechanical products and requires strong communication and problem-solving skills. A degree in Mechanical Engineering or a related field is essential. The position offers competitive benefits in a collaborative work environment.

Benefits

Private medical cover

Life assurance

Holiday purchase scheme

Qualifications

• Must be able to communicate proficiently via telephone and email.
• Experience working in an Engineering environment.
• Ability to clearly present technical subjects.

Responsibilities

• Support customer questions via phone and email.
• Process requests for special products and variations.
• Analyze and report on customer product returns.

Skills

Proficient communication

Methodical problem solving

Hands-on testing

Project management

Education

Degree in Mechanical Engineering or related discipline

Job description

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Full time , Permanent Milton Keynes Competitive Ref No: IPRS7317 Our client has a vacancy for a Technical Sales Support Engineer with a strong mechanical bias to support customers and the sales force for technical matters. Technical support will cover the mechanical product range, specialising in pneumatics, actuators and vacuums. Commercial and market awareness of company product offering, supporting sales growth by training and proactive promotion of existing and new products. The focus for this role is mechanical products, although the electrical/electronic interaction is becoming increasingly common.As a global market leader, every team member has a voice and this contributes to success as a business. They take pride in collaborative, innovative and customer-focussed culture where team members feel respected, empowered and valued. They have clear sustainable development goals as they believe in caring for everyone’s futures as well as for the future of the planet.Hours of work are Monday to Thursday 8.30am till 4.45pm, Friday 8.30am to 3.30pm.The role:Support for customer questions via phone and emailProcess requests for special products and variationsAnalyse, check and report on customer product returnsProduct management including training, new product introduction and supersession of discontinued product rangesNew product development proposal activityMarket and competitor product analysis and understandingSupporting sales force with customer visits and application developmentRequirements:• Degree, HNC or HND Mechanical Engineering or related discipline• Able to communicate proficiently via telephone and email• Methodical problem solver who is logical, organised and able to keep clear comprehensive records• Experience working in an Engineering environment• Hands-on testing and diagnostic experience• Experience handling multiple projects with ability to prioritise, manage own time and meet deadlines• Ability to clearly and effectively present technical subjects, face to face and via webinarThey offer a competitive and attractive range of benefits which include, Private medical cover, life assurance, holiday purchase scheme and much more!Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so. apply job

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I have worked in HR for over 16 years and have been in...

“Traci at Ideal has been ever so helpful and kin...

A year ago you helped me find a senior marketing job. ...

“Great experience with Traci, very straight to t...

I want to thank you so much for everything. This has b...

From the start I was very impressed with Ideal Personn...

I just wanted you to know how happy I am with the serv...

Having dealt with Traci for over16 years I have ...

I have worked in HR for over 16 years and have been in...

“Traci at Ideal has been ever so helpful and kin...

A year ago you helped me find a senior marketing job. ...

“Great experience with Traci, very straight to t...

I want to thank you so much for everything. This has b...

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