Technical Sales Manager

JR United Kingdom; Castleford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading timber solutions provider in Castleford is looking for a Technical Sales Manager to boost sales in local markets. The ideal candidate has strong communication and account management skills, a clean driving license, and is ready to drive customer engagement. Experience in sales is preferred, but junior candidates may be considered. This role includes a competitive salary, plus bonuses and a generous holiday allowance.

Benefits

Generous holiday allowance

Bonus scheme

Health and wellbeing portal

Employee referral scheme

Qualifications

• Strong verbal and written communication skills for customer interaction.
• Ability to manage accounts and develop new sales opportunities.
• Willingness to travel for customer site visits.

Responsibilities

• Forge strong relationships with customers delivering excellent service.
• Organize visits to generate inquiries and support customers.
• Provide professional estimates based on customer requirements.
• Maintain high-level service regarding product availability and delivery.
• Chase sales leads in line with KPIs.

Skills

Interpersonal communication skills

Account management skills

Full and clean driving license

Teamwork

Customer service

IT skills (Microsoft Office 365)

Experience in sales

Tools

Microsoft Office 365

MiTek PAMIR

Job description

Overview

Locations: Castleford, West Yorkshire
Hours of Work: 40 hours per week
Salary: Competitive + Bonus Scheme

We have an exciting opportunity for a Technical Sales Manager to join the Crendon Timber Engineering team. You will be responsible for the growth and maintenance of branch sales in the merchant, local developer & self-build markets as well as producing estimates and offering support to the wider region.

We are looking for an individual with natural ability to build a rapport and communicate with customers, providing them with technical knowledge and experience to drive opportunities across our market sector.

Responsibilities

• Liaise with customers both in person and over the phone to forge strong relationships, delivering high levels of customer service.
• Organize site and customer visits to generate enquiries, obtain information and support our customers.
• Interpret customer requirements, providing efficient and professional estimates whilst ensuring cost effectiveness in line with KPIs.
• Deliver high levels of customer service, advising product availability, delivery dates, transport schedules and product lead times promptly and accurately.
• Proactively chase sales leads and opportunities in line with sales ledgers and KPIs.

Skills & Qualifications

• Confident written, verbal and interpersonal communication skills required to liaise with colleagues and customers.
• Good account management skills with both existing customers and development of new opportunities.
• Full and clean driving license and willing to travel.
• Able to work as part of a team in an open office environment but also be self-motivated to meet deadlines.
• Passionate about exceeding customer expectations and providing excellent customer service.
• Good understanding of IT (use of Microsoft Office 365 suite). MiTek PAMIR experience preferably.
• Experience is preferred; however, development Junior and training roles will be considered.

What do we offer?

• We work hard to continuously improve our reward package, taking into consideration the view of every single employee to make sure we remain an industry leader.
• Generous holiday allowance
• Bonus scheme
• Health and wellbeing – mental, physical, and financial wellbeing portal
• Employee referral scheme
• JBRP1_UKTJ