Technical Sales Engineer

Inspire Resourcing Ltd; Chesterfield; On-site; GBP 35,000 - 50,000; Full time

Job summary

A specialist engineering company in the United Kingdom is seeking a Technical Sales Engineer to support the sales and marketing process. This role requires strong technical knowledge and excellent communication skills, focusing on maintaining customer relationships and providing tailored solutions. Ideal candidates will have over 3 years of experience in a technical role and a relevant technical diploma. This position offers exposure to various market segments and drives customer satisfaction from initial inquiry to solution implementation.

Qualifications

• 3+ years' experience in an Application Engineer or similar technical role.
• Comfortable in a fast-paced environment, with strong analytical and creative thinking.
• Professional, tactful approach to handling customer issues.

Responsibilities

• Develop and maintain strong professional relationships within target accounts.
• Provide on-site service and technical support, ensuring solutions meet customer requirements.
• Collaborate closely with sales colleagues to deliver technical expertise throughout the sales cycle.

Skills

Strong technical knowledge

Excellent communication skills

Customer service skills

Problem-solving skills

Sales and marketing experience

Education

Relevant technical diploma or equivalent qualification

Tools

Salesforce

Job description

Inspire Resourcing Ltd are working in partnership with a specialist engineering company involved in the design and manufacture of Material handling equipment. Technical Sales Engineer's are the key resource for the sales team and customers, engaging in many aspects of customer support and growth delivery. You will play a vital role in supporting the sales/marketing process by providing expert support and guidance, identifying solutions, developing target markets, customers and ensuring a seamless customer experience from initial enquiry through to implementation.

Duties & Responsibilities:

• Develop and maintain strong professional relationships within target accounts.
• New Customer/Market Development in support of External sales.
• Identify customer needs and opportunities, recommending tailored solutions to support growth.
• Work closely with internal teams and external sales to research growth drivers and help support delivery of the plans.
• Collaborate closely with sales colleagues to deliver technical expertise throughout the sales cycle.
• Provide on-site service and technical support, ensuring solutions meet customer requirements.
• Own the Test/Demo area on a daily basis, preparing and conducting trials as necessary.
• Liaise with the engineering team for support, drawings and documentation as required.
• Produce accurate quotations in line with best practice and customer specifications.
• Deliver technical training to sales colleagues, new starters, and customer teams.
• Handle customer queries (phone/email) including technical support, pricing, and delivery updates.
• Resolve customer issues effectively while upholding company values and objectives.

Person Specification:

• Strong technical knowledge.
• Excellent written and verbal communication, customer service, and problem-solving skills.
• Comfortable in a fast-paced environment, with strong analytical and creative thinking.
• Sales and marketing experience to support business development.
• Professional, tactful approach to handling customer issues.
• Driven, collaborative, and solution-oriented mindset.
• Ideally 3+ years' experience in an Application Engineer or similar technical role.
• Relevant technical diploma or equivalent qualification.
• Experience with CRM systems (Salesforce desirable).