Technical Sales Advisor

Wolseley UK Limited; City; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading specialist trade merchant in the UK seeks a Technical Sales Advisor in Newbury. Your role will involve providing excellent customer service by responding to queries, maintaining customer relationships, and quoting prices accurately. The ideal candidate should have previous face-to-face customer service experience and be a dependable team player. This full-time role offers a competitive salary plus bonuses and excellent benefits.

Benefits

Competitive salary

Bonuses

Generous pension scheme

Annual leave increases with length of service

Healthcare access

Qualifications

• Previous experience in a face to face customer service role.
• Excellent communication skills and confidence in customer interactions.
• Dependable team player, happy to support in all areas of the branch.

Responsibilities

• Contribute to the team by communicating effectively and achieving shared objectives.
• Respond to queries via phone and email and provide advice over the trade counter.
• Develop and maintain strong relationships with customers, suppliers, and the team.

Skills

Customer service

Communication skills

Team player

Eagerness to learn

Job description

Salary:

Competitive Salary + Bonus + Excellent Benefits

Technical Sales Advisor - Newbury - Climate Centre

So, who are we?

We are Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Technical Sales Advisor based in Newbury, you’ll be responsible for:

• Contributing to the team by communicating effectively and by working to achieve shared objectives
• Working in our branch office, responding to queries via phone and email and providing advice over the trade counter
• Learning the products sold within branch to best assist the customers when placing orders
• Develop and maintain strong relationships with customers, suppliers and the team
• Quote accurate prices to customers within an agreed time

This is a permanent, full-time position working 40 hours per week, Monday to Friday 07:30am - 16:30pm with 1 hour break. No weekend work required.

And here’s what we’d like you to have:

• Previous experience in a face to face customer service role
• Excellent communication skills and confidence in customer interactions
• Dependable team player, happy to support in all areas of the branch
• Eagerness to learn, with a positive and enthusiastic attitude

We look forward to receiving your application!