Technical Sales Administrator

System Recruitment; Netherton; On-site; GBP 25,000; Full time

Job summary

A manufacturing firm in Dudley is seeking a Technical Sales Administrator to support the sales process by managing order fulfilment and customer interactions. The role involves entering data into the ERP system and coordinating logistics with suppliers and customers. Ideal candidates will have a background in engineering or technical sales and strong computer skills. This position is integral to enhancing customer service and operational efficiency within the sales team.

Qualifications

• Previous experience in Logistics, Customer Service, or Technical Sales.
• Understanding of order fulfilment processes.
• Ability to work on own initiative.

Responsibilities

• Assist with the sales process and order fulfilment.
• Enter customer information into the ERP system.
• Liaise with suppliers and customers for deliveries.

Skills

Engineering or technical education

Microsoft Office proficiency

Understanding of MRP and CRM systems

Team player

Customer orientation

Job description

Technical Sales Administrator

Job Type: Permanent

Location: Dudley, West Midlands

Post Code: DY2 9ES

Salary: £25,000

Start Date: ASAP

A Global manufacturing firm has an exciting opportunity to join the European Sales Team, based at their manufacturing facility in Dudley, UK. As a Technical Sales Administrator, you will be an integral member of the sales team.

Responsibilities

Your role will be to assist with the sales process, by monitoring the order fulfilment process, entering relevant order and customer information onto the ERP‑system, and providing customers with order confirmations, updates and any other relevant information. You will also assist with the logistical processes of goods both domestic and international. Liaising with suppliers, couriers and customers to ensure on time and accurate deliveries.

As a Technical Sales Administrator you will have previous experience working within a Logistics Department, Customer Service or in Technical Sales and be working for a technical and/or industrial product‑based manufacturing company in a Business‑to‑Business environment.

Qualifications

• Some sort of engineering or technical education, qualifications or relevant work experience
• A good understanding of Microsoft Office (Word, Excel, Outlook, Teams)
• Good understanding of MRP and CRM systems (although training will be provided)
• A positive attitude and a team player but can also work on own initiative and execute
• Customer oriented and committed

The role will suit individuals currently working as Technical Sales Administrator, Customer Service, Engineering Support, Sales Support and be living within a commutable distance of Dudley, Stourbridge, Kingswinford, Halesowen, Wolverhampton, Oldbury, Birmingham or be willing to relocate.

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