Technical Project Manager

Wild Cosmetics; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A dynamic e-commerce company in the UK is seeking a Technical Project Manager to oversee tech operations and lead cross-functional initiatives. The ideal candidate has over 3 years of experience in e-commerce project management, with a strong technical background and a passion for optimizing customer experiences. This role offers hybrid working, competitive benefits including holidays and health care, and the opportunity to shape the company's technical strategy while fostering continuous improvement.

Benefits

25 days holidays + bank holidays + 9 extra remote working days

Hybrid working, 3 days a week in our shiny new London office

4% Company Pension

Mental well-being support through Spill

Private healthcare through Vitality

Weekly early finishes and social events

Annual L&D budget

Free breakfast

Free & discounted Wild products

2 x team volunteering days and 2 x personal volunteering days

Qualifications

• 3+ years of experience in e-commerce tech project management, preferably in a high-growth, e-commerce direct-to-consumer environment.
• Experience working with technical teams or agencies on improving the on-site experience and driving technical growth initiatives.
• Experienced in using tools such as Shopify, Shopify Apps, Google Analytics, BI platforms, and project management software.
• Knowledgeable across subscription software is a bonus.
• Proven success in managing cross-functional teams and projects, especially in fast-paced, high-growth settings.
• Experience leading experiments in conversion optimisation, funnel improvements, or customer retention is beneficial.
• Strong ability to interpret data and insights to drive decision-making and optimise performance.
• Excellent time management and organisational skills, with a track record of balancing multiple projects and priorities in a fast-growing start-up.

Responsibilities

• Lead cross-functional projects to optimise our customer funnel, from acquisition to retention, collaborating closely with marketing, engineering, and design teams.
• Develop and execute technical growth experiments, managing the end-to-end process from ideation to analysis and iteration.
• Own project management processes, ensuring clear timelines, deliverables, and communication across teams, particularly our tech agency.
• Utilise data to drive decisions, working with analytics teams to interpret quantitative and qualitative insights that inform strategic growth initiatives.
• Collaborate with technical teams to improve the on-site experience, including landing page optimisations and product enhancements.
• Lead weekly progress updates and manage stakeholder expectations by delivering insights, project updates, and performance metrics.
• Drive retention and lifetime value initiatives through deep customer understanding and data-driven actions, improving CRO through AOV increases & user experience improvements.
• Foster a culture of experimentation by setting up methodologies for continuous testing, learning, and scaling.

Job description

About Us

Hi there We're Wild. We're on a mission to remove single‑use plastic from the bathroom, armed with our refillable, natural and scent‑sational deodorants, body wash, haircare and lip balm - and we've only just started. We launched in 2020 and as a high‑growth company, we're already one of Europe's fastest‑growing start‑ups So, fancy coming along for the ride?

The Role

We are looking for a Technical Project Manager to oversee and drive our tech operations, manage our development agency partners, and lead cross‑functional e‑commerce initiatives. This role sits at the intersection of technology, growth, CRO, and project delivery - responsible for ensuring our Shopify ecosystem functions smoothly while driving meaningful improvements across the entire customer funnel. You'll work closely with data, engineering, and marketing teams to ensure smooth delivery of projects that optimise our conversion funnels, customer experience, and retention strategies.

This is not a developer role, but it requires strong technical fluency, a deep understanding of e‑commerce, and experience in directing technical agencies. The ideal candidate has worked in a tech agency or DTC e‑commerce business, manages complex projects end‑to‑end, and uses data to deliver measurable performance improvements.

If you thrive on blending data‑driven insights with project management skills to deliver tangible, sustainable growth, this is the role for you! Reporting to the Head of Growth, you'll have a hands‑on role in shaping our technical strategy while fostering a culture of continuous improvement and experimentation.

Responsibilities

• Lead cross‑functional projects to optimise our customer funnel, from acquisition to retention, collaborating closely with marketing, engineering, and design teams.
• Develop and execute technical growth experiments, managing the end‑to‑end process from ideation to analysis and iteration.
• Own project management processes, ensuring clear timelines, deliverables, and communication across teams, particularly our tech agency.
• Utilise data to drive decisions, working with analytics teams to interpret quantitative and qualitative insights that inform strategic growth initiatives.
• Collaborate with technical teams to improve the on‑site experience, including landing page optimisations and product enhancements.
• Lead weekly progress updates and manage stakeholder expectations by delivering insights, project updates, and performance metrics.
• Drive retention and lifetime value initiatives through deep customer understanding and data‑driven actions, improving CRO through AOV increases & user experience improvements.
• Foster a culture of experimentation by setting up methodologies for continuous testing, learning, and scaling.

Qualifications

We welcome applications from candidates with diverse skills and experiences. If you're passionate about our mission and have the relevant expertise to contribute to our team, please apply!

• 3+ years of experience in e‑commerce tech project management, preferably in a high‑growth, e‑commerce direct‑to‑consumer environment.
• Experience working with technical teams or agencies on improving the on‑site experience and driving technical growth initiatives.
• Experienced in using tools such as Shopify, Shopify Apps, Google Analytics, BI platforms, and project management software.
• Knowledgeable across subscription software a bonus.
• Proven success in managing cross‑functional teams and projects, especially in fast‑paced, high‑growth settings.
• Experience leading experiments in conversion optimisation, funnel improvements, or customer retention is beneficial.
• Strong ability to interpret data and insights to drive decision‑making and optimise performance.
• Excellent time management and organisational skills, with a track record of balancing multiple projects and priorities in a fast‑growing start‑up.

Benefits

• 25 days holidays + bank holidays + 9 extra remote working days
• Hybrid working, 3 days a week in our shiny new London office
• 4% Company Pension
• Mental well‑being support through Spill
• Private healthcare through Vitality
• Weekly early finishes and social events
• Annual L&D budget
• Free breakfast
• Free & discounted Wild products
• 2 x team volunteering days and 2 x personal volunteering days

Ready to become a Wild thing?!

At Wild, we know that diversity drives innovation and creativity. We are committed to creating and maintaining a workplace where all employees feel valued and empowered to bring their most authentic selves to work. We recognise that diversity goes beyond visible differences such as race, gender, age, and ethnicity and encompasses a broad spectrum of backgrounds, experiences, perspectives, and abilities. We encourage individuals from all backgrounds to apply!

Department Growth Locations Wild HQ Remote status Hybrid