Technical Program Manager (UK)

TWG Global AI; London; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

A leading AI solutions provider in London is seeking a Technical Program Manager to lead end-to-end delivery of AI and data programs. This hybrid role demands expertise in technical program management, cloud-native architectures, and a strong foundation in MLOps. The ideal candidate will ensure the execution and compliance of AI initiatives, while also fostering strong communication across teams. Competitive compensation and benefits offered.

Benefits

Competitive compensation

Full range of medical benefits

Future equity options

Leadership opportunities

Qualifications

• 6+ years in technical program management, with 3+ years related to data or ML programs.
• Strong understanding of cloud-native data platforms.
• Exceptional communication skills with both executives and engineers.

Responsibilities

• Build and manage program plans for AI and data initiatives.
• Translate strategy into roadmaps and OKRs.
• Drive change management and adoption.

Skills

Technical program management

Cloud-native architectures

Communication skills

MLOps practices

Tools

Jira

Confluence

SQL basics

Job description

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At TWG Group Holdings, LLC ("TWG Global"), we drive innovation and business transformation across a range of industries, including financial services, insurance, technology, media, and sports, by leveraging data and AI as core assets. Our AI-first, cloud-native approach delivers real-time intelligence and interactive business applications, empowering informed decision-making for both customers and employees.

We prioritize responsible data and AI practices, ensuring ethical standards and regulatory compliance. Our decentralized structure enables each business unit to operate autonomously, supported by a central AI Solutions Group, while strategic partnerships with leading data and AI vendors fuel game-changing efforts in marketing, operations, and product development.

You will collaborate with management to advance our data and analytics transformation, enhance productivity, and enable agile, data-driven decisions. By leveraging relationships with top tech startups and universities, you will help create competitive advantages and drive enterprise innovation.

At TWG Global, your contributions will support our goal of sustained growth and superior returns, as we deliver rare value and impact across our businesses.

The Role

As Technical Program Manager (TPM), you will own the end-to-end delivery of AI and data programs across TWG's businesses and enterprise customers. This is a bridge role turning strategy into clear roadmaps, coordinating across engineering, data, security, and business stakeholders, and ensuring that AI initiatives not only launch but also land with measurable impact. The TPM ensures that programs execute predictably, compliantly, and with business outcomes realized in production.

Responsibilities

• Build and manage program plans for AI, data, and platform initiatives: scope, milestones, dependencies, and critical paths.
• Run execution rituals: standups, risk reviews, release planning, and readiness checks, keeping teams unblocked and on track.
• Translate strategy into roadmaps and OKRs, aligning leaders and external partners on priorities and tradeoffs.
• Ship secure, compliant AI products in regulated environments by partnering with Security, Legal, and Compliance.
• Manage vendors and partners (cloud, platform, AI vendors), ensuring deliverables and SLAs are met.
• Improve lifecycle reliability: establish SDLC and MLOps checkpoints, model promotion criteria, rollback plans, and observability.
• Deliver executive reporting: dashboards on schedule, budget, risk, value, and adoption.
• Drive change management and adoption: training, documentation, phased rollouts, and ROI tracking.
• Optimize cost and performance with Engineering and Finance through capacity and efficiency planning.
• Standardize templates, playbooks, and metrics that accelerate delivery across all AI programs.

Requirements

• 6+ years in technical program management (or similar delivery role), with 3+ years in data, ML, or platform programs.
• Strong understanding of cloud-native architectures and data platforms (pipelines, APIs, eventing).
• Familiarity with the ML lifecycle and MLOps practices (datasets, training, evaluation, deployment, monitoring).
• Experience in regulated industries, with fluency in controls, audits, and governance.
• Strong program management fundamentals: scheduling, dependencies, risk, change control, comms.
• Tools: Jira/Confluence, Git, CI/CD, SQL basics; exposure to Palantir Foundry or LLM providers is a plus.
• Exceptional communication skills with both executives and engineers.

Preferred

• Background in financial services, insurance, or lending. Hands-on experience with one or more: Palantir, Databricks, Snowflake, Kubernetes, MLflow, feature stores, vector DBs, or LLM frameworks.
• Experience setting up model governance and AI risk practices. Cloud (AWS, GCP, Azure) or AI/ML certifications (e.g., AWS Machine Learning Specialty, Google Cloud ML Engineer, Azure AI Engineer) a strong plus.

Benefits

• Work at the forefront of AI/ML innovation in life insurance, annuities, and financial services.
• Drive AI transformation for some of the most sophisticated financial entities.
• Competitive compensation, benefits, future equity options, and leadership opportunities.

This is a hybrid position based in the United Kingdom.

We offer a competitive base pay + a discretionary bonus will be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits.

TWG is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.