Technical Onboarding Consultant

ISS; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading financial services provider in London seeks a Technical Onboarding Consultant to lead client onboarding and technical implementations. The ideal candidate will have strong programming skills in C# and SQL, alongside extensive experience in the securities industry. This is a permanent role ideal for someone looking to advance their career in a professional services team.

Qualifications

• Overall knowledge of the securities industry.
• Experience in transaction cost analysis or MIFID 1/MIFID 2.
• Excellent presentation skills required.

Responsibilities

• Meet with clients to present system architecture and handle objections.
• Develop and implement a plan for client onboarding.
• Provide ongoing support during onboarding and after.

Skills

Knowledge of securities industry

Strong knowledge of OMS / EMS data

Programming experience in C#

Experience with SQL

Excellent client relationship skills

Consultative presentation skills

Minimum 5 years relevant experience

Education

University degree

Job description

Let’s be #BrilliantTogether

ISS STOXX is growing!

We are based in London and looking for a Technical Onboarding Consultant on a permanent basis. You will sit within the firms' industry leading Execution Consulting Team proactively implementing a complete delivery lifecycle for our banking and fund management clients. This is an excellent opportunity for someone willing to take that next step in their career and to gain exposure within an expanding Professional Services team for a major Financial Services institution.

You will be expected to implement solutions as per the functional requirements, managing internal and client facing testing, performing basic project management duties and assisting with the elicitation and documentation in accordance with teams' business analysis processes.

You are the industry and technology product specialist. You will lead the technical implementation process including building Proof of Concepts (POC), presale discussions, and technical presentations to ensure accurate and successful product implementation and communication of the architecture and business/technical advantages to prospective and existing clients, which may include their IT Management and Heads of Trading.

Your role in helping us shape the future

• Meet with clients (prospective & existing) to present and discuss the system architecture, system components, business file specification details. Handle any technical objections raised.
• Understand clients' data and its use within their organization, write up and document it, and analyze and advise on what data to extract from clients' internal systems.
• Develop and implement a plan for client onboarding, including data modeling, necessary programming, documentation of product configuration, and QA.
• Provide ongoing support for the client during onboarding and after that.
• Work closely with the Sales Manager and other Sales Representatives to address all POC or client onboarding technical aspects.
• Work closely with Product Management to communicate market needs and product design input.

What you bring to ISS STOXX

• Overall knowledge of the securities industry, mainly but not limited to Equities. Experience working with buy-side or sell-side firms (or financial data vendors servicing the buy/sell-side front office).
• Strong knowledge of OMS / EMS data and trading workflows. Experience in transaction cost analysis, best execution or MIFID 1/MIFID 2
• Proven experience as a technical resource and the ability to communicate at a peer level with prospective senior technical staff and business users.
• Must have programming experience in C# and experience with SQL
• Knowledge of statistics and Stats packages a plus.
• Experience in business development, presales, or sales is highly preferred.
• Consultative presentation skills and evidence of being a client advocate.
• Excellent client relationship and communication skills. Extensive experience delivering presentations and data analysis reports.
• Minimum 5 years’ relevant experience.
• University degree
• Excellent presentation skills.

#LI-TG1 #MIDSENIOR #LQM

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985 offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

Specifically, ISS LiquidMetrix provides a wide range of offerings, including Transaction Cost Analysis (TCA), execution quality, market abuse, and pre-trade analysis services across every public order and trade executed on European venues. Clients include sell sides, buy sides, exchanges, and regulators that require actionable analysis, reports, compliance tools, and global coverage.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.