Technical IT Manager

Onyx-Conseil; Reading; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A financial institution in Reading is seeking an experienced Technical IT Manager to handle the technology infrastructure. This hybrid role requires 7 to 10 years of hands-on IT experience, focusing on managing service providers, handling system changes, and implementing business continuity plans. Competitive salary of £60K to £80K offered, along with an opportunity to work in a dynamic environment and support senior management with IT issues.

Qualifications

• 7 to 10 years proven track record in IT management.
• Experience with managing service providers and SLAs.
• Skills in security system monitoring and compliance standards.

Responsibilities

• Manage relationships with service providers and ensure performance.
• Handle system changes and software upgrades.
• Oversee security monitoring and manage audit assistance.
• Assist senior management with IT-related issues and changes.
• Develop business continuity plans and disaster recovery strategies.

Skills

Hands-on experience

Relationship management

Security monitoring

Change management

Business continuity planning

Software licensing

Job description

Technical IT Manager

Our Client a financial institution with offices in Reading, are looking to recruit an IT Manager to manage the infrastructure and technology for the company.

You must be hands‑on and have at least 7 to 10 years proven track record.

The following are a list of functions for this position:

• Monitoring and management of the relationship with the managed service provider, including performance against SLAs, charges for non-standard items, complaints, changes to service
• System changes (software upgrades, introduction of new systems
• Non‑standard requests (new software requests, different/more powerful laptops, etc)
• Acquisitions of businesses - guidance on how to absorb people and systems
• Security system monitoring - interpreting and managing output from the SOC (security operations centre)
• Software licensing (Microsoft, Mimecast, other systems (time recording, billing, marketing, etc)
• Change management (internal authorisation for significant system changes)
• Assistance to senior management in relation to IT issues (for example, integration with a new time/billing system)
• Response to technological change (e.g. major updates to Microsoft software, introduction of AI-based systems)
• Accreditation for security certificates (Cyber Essentials Plus, possibly ISO 27001)
• Assistance with AAF and other audits
• Management of joiner/leaver process
• Business continuity plan & disaster recovery

This is a hybrid position with 2 to 3 days in the office at the offices in Reading.

The salary for this position is circa £60K to £80K.

Please do send your CV to us in Word format along with your salary and notice period.