Technical Coordinator

Howden; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global insurance group is seeking a Technical Coordinator to support the delivery of technical solutions within their strategic initiatives. This role requires managing project activities such as sprint ceremonies, stakeholder workshops, and project lifecycle management. The ideal candidate should have 3 to 5 years of project delivery experience, strong knowledge of Software Development Lifecycle, and excellent stakeholder management skills. Flexibility in working arrangements is available.

Benefits

Flexible working hours

Diversity and inclusion support

Career development opportunities

Qualifications

• 3 to 5 years of experience in project delivery or coordination role.
• Knowledge of Software Development Lifecycle and system architecture.
• Experience in regulated industry is preferable.

Responsibilities

• Support the delivery of technical solutions and integrations.
• Manage the end-to-end project lifecycle for projects.
• Produce and maintain RAID logs and project status reports.

Skills

Project delivery coordination

Stakeholder management

Proactive problem solving

Attention to detail

Collaboration

Tools

Azure DevOps

Service Now

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Technical Coordinator will report into the Head of Technical Delivery and will support the delivery of technical solutions, integrations and systems as part of strategic Enterprise Architecture initiatives. The role will be expected to engage with multiple business units within the Group and EA technical delivery teams to support the planning and delivery, up to production environment, for dependent programmes and projects with strong alignment to Enterprise Architecture and Group strategy.

What will you be doing?

• Ensure completion of administrative tasks such as project operations support, deliverable management, communication support, and project management tooling support.
• Responsible for the creation and maintenance of management dashboards and executive summaries
• Support the planning and delivery of stakeholder workshops to investigate user requirements, complex problems or issues and capture key insight
• Managing sprint ceremonies and associated activities in Azure DevOps
• Produce and maintain RAID logs
• Compiling project status reports to management and wider stakeholder groups
• Updating the EAA project portfolio ensuring Technical Delivery Managers detailed delivery plans are in sync with the portfolio view of senior stakeholder reporting
• Engagement with programme and project managers working on dependent programmes and projects
• Management of the end-to-end project lifecycle for projects
• Monitor key aspects of projects (e.g. resourcing, time, quality, costs, risks and issues)
• Effective time management especially when working across geographies and time zones.
• Raise and manage Production Change requests, present changes over Change Authorisation Board for approvals.

The ideal candidate will primarily engage in day-to-day project activities, supporting the Technical Delivery Manager and executing tasks related to project delivery.

• 3 to 5 years of proven experience in a project delivery/coordination role, delivering enterprise software tools at scale, preferably within a regulated industry.
• Well versed with agile and waterfall ways of working.
• Strong knowledge and experience in the Software Development Lifecycle, development processes, and system architecture.
• Pro‑active problem‑solving mindset – analysing complex issues, critical thinking and developing innovative solutions.
• Excellent stakeholder management skills – able to engage at all levels.
• Collaborator – Aligning cross functional teams towards a common goal, conflict resolution and fostering a collaborative work environment.
• Attention to detail especially when managing risks, issues and documentation.

Desirable Qualifications

• Experience in the insurance or financial services industry.
• Background in project management, project co‑ordination, enterprise architecture.
• Experience in Azure hosted applications.
• Experience with Service Now for raising and managing changes.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent