Technical Business Analyst

British Red Cross; London; Hybrid; GBP 45,000 - 51,000; Full time

Job summary

A prominent humanitarian organization is seeking a Technical Business Analyst in a hybrid role. You will translate business needs into actionable solutions, engage with stakeholders, and collaborate with technical teams. Ideal candidates will have strong business analysis skills, experience in mapping processes, and the ability to communicate technical concepts effectively. This position offers flexible work arrangements and extensive benefits including learning opportunities and a supportive team environment.

Benefits

36 days annual leave plus option to buy 5 extra days

Up to 6% contributory pension

Flexible working arrangements

Comprehensive learning and development opportunities

Access to Blue Light Discount Card

Wellbeing support services

Collaborative team environment

Cycle to Work scheme

Interest-free season ticket loan

Qualifications

• Proven experience in business analysis, identifying user needs and defining technology solutions.
• Strong ability to produce functional and non-functional requirements.
• Skilled in mapping business processes with detail and accuracy.
• Confident in stakeholder engagement and managing expectations.
• Comfortable translating business needs into technical language.

Responsibilities

• Translate business requirements into actionable technical specifications.
• Engage with stakeholders to define needs and manage expectations.
• Collaborate with technical teams to assess feasibility and contribute to solutions.
• Participate in technical analysis to inform decision-making.
• Support solution implementation through testing and documentation.
• Promote innovation and share knowledge across teams.

Skills

Business analysis

Technical specification development

Stakeholder engagement

Process mapping

Job description

Job Title:Technical Business Analyst

Location: UK Flexible

Salary: £45,000 to £50,296 per annum(plus Inner London Weighting, £3,344, if applicable)

Hours: 35 per week

Contract: Fixed Term (18 months)

Are you passionate about using technology to drive meaningful change in humanitarian work?

Can you translate complex business needs into clear, actionable solutions that make a real difference?

Ready to join a team where innovation, compassion, and collaboration are at the heart of everything we do?

We’re looking for a Technical Business Analyst to join our team in a hybrid role that blends traditional business analysis with technical engagement. You’ll work closely with stakeholders and delivery teams to shape solutions that meet organisational goals, while also collaborating with technical teams to understand system architecture, data flows, and contribute to solution design. Your ability to ask the right technical questions and interpret responses meaningfully will be key to your success.

What will a day in the life of a Technical Business Analyst involve? You'll be:

• Translating business requirements into clear, actionable technical specifications or user stories.
• Engaging with stakeholders to explore needs, define priorities, and manage expectations.
• Collaborating with technical teams to assess feasibility, understand architecture, and contribute to solution design.
• Participating in technical discovery and analysis to inform decision-making and shape delivery.
• Supporting solution implementation through testing, documentation, and stakeholder engagement.
• Analysing and modelling business processes to identify improvements aligned with strategic goals.
• Promoting innovation and sharing knowledge across teams to drive continuous improvement.
• Ensuring solutions meet compliance, quality, and inclusivity standards.

What will you need to be a successful Technical Business Analyst?

• Proven experience in business analysis, including identifying user needs and defining technology solutions.
• Strong ability to produce prioritised functional and non-functional requirements.
• Skilled in mapping current and future business processes with attention to detail and accuracy.
• Confident in stakeholder engagement, negotiation, and managing expectations.
• Comfortable working with technical teams and translating business needs into technical language.
• Capable of developing test scenarios and assessing solution quality.
• Committed to inclusive practice and promoting diversity in line with our EDI policy.

Interested? Theclosingdatefor applications is 23.59 on Sunday 7th September2025. Interviews are scheduled to take place shortly after this date.

In return for your commitment and expertise, you’ll get:

• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:Up to 6% contributory pension.
• Flexible working:We do our best to accommodate your preferred work style.
• Learning & Development:Wide range of career opportunities + comprehensive learning.
• Discounts:Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support:Access to mental health and wellbeing assistance.
• Team Working:Support our mission in a collaborative team.
• Cycle2Work:Lease a bicycle through the scheme.
• Season ticket loan:Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.

Together, we are the world's emergency responders