Technical Author

Copello; Test Valley; On-site; GBP 40,000 - 55,000; Full time

Job summary

A defence and security company is seeking a Technical Author based in Romsey. This role entails creating and maintaining various technical publications including user manuals and maintenance guides, while ensuring compliance with MoD standards. Candidates should possess a degree or HND/HNC and previous experience in technical authoring, alongside knowledge of relevant standards such as JSPs and S1000D. The position offers the opportunity to collaborate with both internal teams and external stakeholders to enhance customer satisfaction.

Qualifications

• Degree or HND/HNC qualification is essential.
• Previous experience as a Technical Author is required.
• Familiarity with JSPs and S1000D standards is necessary.

Responsibilities

• Create/update/maintain Technical Publications for customers.
• Conduct peer reviews of Integrated Logistics Support artifacts.
• Collaborate with internal and external stakeholders on Technical Publications.
• Support the technical authoring of bids and submissions.

Skills

Technical Author experience

Knowledge of JSPs and S1000D

Simple Technical English

Application of through-life support standards

Knowledge of ITIL (v3 or v4)

Education

Degree or HND/HNC qualified

Job description

Technical Authority - Romsey Based

DV Clearance is required for this role

Copello are working with a defence & security company who are looking for a Technical Author to join the team. Main responsibilities include creating/updating/reviewing/maintenance of Technical Publications (TPs) that will be provided to our customers both in the UK and internationally, liaising regularly with Customers, internal stakeholders, and Suppliers, to achieve high and consistent levels of customer satisfaction. Aligning to relevant MoD requirements and standards such as Joint Service Publications (JSPs), S1000D, and MLI-STDs where applicable.

Key Responsibilities

• Take ownership of Technical Publications including but not limited to:
  • User/operator manuals
  • Maintenance manuals
  • Standard Operating Procedures
  • Installation/Assembly guides
  • Release notes
  • Technical Service Bulletins & safety notices
  • Disposal instructions
  • Training manuals
  • Specifications & data sheets (inc hazard logs)
• Peer review - Integrated Logistics Support (ILS) artifacts, such as ILS plans, that will be shared with external customers
• Regulatory & Safety Documentation
• Support the technical authoring of bid/tender/quote submissions
• Collaborate with internal (liaising with Sales, ILS, Engineering, QA, Logistics, Trade and Compliance) and external stakeholders to ensure alignment of TPs with customer needs and expectations.
• Continuous improvement activities such as the creation and enhancement of Customer Support Services procedures and policies.
• Promote the company brand and products so customers, partners and suppliers value our honesty and integrity, and have confidence in our ability to successfully meet their needs.
• Undertake such other reasonable duties, commensurate with the job holder's experience and qualifications, as may be required for the smooth operation of the business.

Education and Qualifications

• Degree or HND/HNC qualified

Knowledge, Skills & Experience

• Previously held Technical Author role(s)
• Knowledge of JSPs and S1000D
• Simple Technical English
• Knowledge and experience of the application of through-life support standards such as DEF STAN 00-600, 00-40, 00-42, Mil Std 217F and KiD
• Knowledge of ITIL (v3 or v4)

If you have the right skills and experience please apply now, and we will be in touch for a further conversation