Technical Advisor: Machinery Support & Troubleshooting

Interface Recruitment UK; Hull and East Yorkshire; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking a Technical Advisor for a global manufacturer in East Yorkshire. This role involves providing expert technical support and problem-solving for customers in the advanced machinery sector. Candidates should have an engineering background, excellent communication skills, and strong diagnostic abilities. The position offers a competitive salary and a comprehensive benefits package, with great opportunities for career development.

Benefits

Pension

26 days Holidays

Healthplan

Free Parking

Great Career Prospects

Qualifications

• Strong interpersonal skills to build relationships.
• Experience with machinery and engineering environments preferred.
• Proactive approach and ability to work independently or in a team.

Responsibilities

• Act as the first point of contact for customer inquiries.
• Diagnose and resolve technical issues efficiently.
• Log, track, and manage cases for customer satisfaction.
• Prepare quotations for machine modifications.
• Provide part specifications and assist with troubleshooting.
• Coordinate engineer visits and service jobs.
• Create and maintain technical documentation.

Skills

Excellent communication skills

Mechanical and electrical drawing reading

Strong diagnostic skills

Good organizational abilities

Confidence with computer systems

Education

Background in Electrical, Electronics or Mechanical maintenance

Tools

Technical software

Job description

A leading recruitment agency is seeking a Technical Advisor for a global manufacturer in East Yorkshire. This role involves providing expert technical support and problem-solving for customers in the advanced machinery sector. Candidates should have an engineering background, excellent communication skills, and strong diagnostic abilities. The position offers a competitive salary and a comprehensive benefits package, with great opportunities for career development.