Technical Account Manager (CAD & Tech Solutions)

Ganymede; United Kingdom; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading manufacturer is seeking a Technical Account Manager to be the primary point of contact for key customer accounts in Redditch. This role emphasizes maintaining and growing relationships with existing clients, ensuring exceptional service and technical support. Candidates should possess a strong technical aptitude with AutoCAD knowledge, excellent communication skills, and the ability to manage multiple projects effectively. The position offers a competitive salary and a great benefits package including 25 days holiday.

Benefits

25 days holiday + 8 bank holidays

Pension scheme

Employee Assistance Programme

Medical Cash Plan

Health & Wellbeing Support

Qualifications

• Basic CAD knowledge, AutoCAD preferred.
• Ability to manage multiple projects and deadlines effectively.
• Proficiency in Microsoft Office; familiarity with ERP and CRM systems is desirable.

Responsibilities

• Act as the main liaison for assigned accounts to ensure customer satisfaction.
• Provide tailored technical solutions based on client requirements.
• Create and modify technical drawings using CPQ software and AutoCAD.

Skills

Strong technical aptitude

Excellent communication skills

Project management

Proficiency in Microsoft Office

Education

Technical qualification in engineering or industrial design

Tools

AutoCAD

ERP systems

CRM systems

Job description

A leading manufacturer is seeking a Technical Account Manager to be the primary point of contact for key customer accounts in Redditch. This role emphasizes maintaining and growing relationships with existing clients, ensuring exceptional service and technical support. Candidates should possess a strong technical aptitude with AutoCAD knowledge, excellent communication skills, and the ability to manage multiple projects effectively. The position offers a competitive salary and a great benefits package including 25 days holiday.