Tech Business Analyst

Queen Square Recruitment Ltd; Windsor; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruitment firm is seeking a skilled Tech Business Analyst in Windsor (Hybrid) to manage technical backlogs, work collaboratively with cross-functional teams, and support system designs in a cloud-native environment. The ideal candidate has 8+ years of experience, especially in UK Smart Meter projects, and strong collaboration skills. You'll thrive in an agile setting that values continuous improvement and impact.

Benefits

Competitive salary

Hybrid work setting

Continuous improvement focus

Qualifications

• 8+ years of Business Analyst experience with Smart Meter projects.
• Proven experience managing platform-level technical backlogs.
• Strong collaboration skills with diverse teams.

Responsibilities

• Define and manage backlog using Azure DevOps.
• Work with technical teams and deliver prioritised requirements.
• Lead cross-functional teams to solve business issues.

Skills

Business Analyst experience

Agile delivery

Collaboration skills

Technical business analysis

Exposure to AWS

Tools

Azure DevOps

Salesforce

MuleSoft

Job description

Overview

Job Title: Tech Business Analyst

Location: Windsor, UK (Hybrid - 1 day in the office)

About the Role

We are seeking a highly skilled Tech Business Analyst to join our team, where you will play a critical role in defining and prioritising business and technical requirements. This is an exciting opportunity for someone who thrives in a fast-paced, agile environment and has a passion for delivering solutions that drive business outcomes. In this role, you will become a proficient user of Azure DevOps (ADO), manage your squad\'s backlog, create, refine and elaborate features and stories, ensuring they are developer-ready. You\'ll collaborate closely with Solution Architects, technical teams, and business stakeholders to solve complex business problems, support automated system designs, and drive technical change in our cloud-native environment.

Key Responsibilities

• Define and manage your squad\'s backlog using Azure DevOps (ADO) to create and refine features and stories.
• Work with technical teams and solution architects to deliver clear and prioritised requirements.
• Identify gaps in systems and processes, providing technical expertise in business requirements and functional specifications.
• Support the design of automated systems and provide consultation to users on system functionalities.
• Lead cross-functional teams to address business or systems issues.
• Regularly update epics, features, and stories in ADO and participate in agile ceremonies (stand-ups, sprint planning, etc.).
• Utilize best practice business analysis techniques including feature decomposition, context diagrams, mock-ups, and MVP approaches.
• Balance the need for new requirements with available out-of-the-box SaaS solutions.

Key Qualifications

• 8+ years of Business Analyst experience, with significant exposure to UK Smart Meter projects.
• Proven experience in technical business analysis, including managing and prioritising platform-level technical backlogs.
• Strong collaboration skills, with a proven track record of working across diverse teams and stakeholders.
• Experience in Agile delivery, and familiarity with cloud-native enterprise systems (preferably CRM and Billing platforms).
• Exposure to AWS core infrastructure and Salesforce. Knowledge of MuleSoft or other integration platforms is a plus.
• Strong understanding of the Utilities domain is highly desirable.

Desirable Skills

• Demonstrable experience in software development, enterprise system implementation, and technical change.
• Confidence, optimism, and a relentless drive to deliver the best outcomes for the customer and business.

Why Join Us?

• Work in a collaborative, fast-paced environment with a focus on continuous improvement.
• Contribute to impactful projects in a hybrid work setting (1 day in the office, the rest remote).
• Competitive salary and benefits package