Team Member

Churchill's Rawreth; Runwell; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-owned fish and chip shop in Runwell is seeking Team Members to provide excellent customer service and assist in food preparation. Responsibilities include serving customers, assembling takeaway orders, and maintaining hygiene standards. The role requires a willingness to learn and the ability to interact comfortably with customers. Previous experience is advantageous. Flexible working options and various benefits like staff discounts and recognition rewards are offered.

Benefits

Recognition rewards

Online training and personal development

Staff discounts

Flexible working options

28 days holiday, inclusive of bank holidays

Qualifications

• Willingness to learn and grow.
• An enthusiastic approach to delivering great service.
• Feel at ease to interact with customers.
• Previous experience in a similar environment would be an advantage.

Responsibilities

• Ensure customer satisfaction with polite service.
• Assemble orders for takeaway and delivery.
• Assist in food preparation.
• Support good food hygiene practices.
• Follow Health & Safety best practices.

Skills

Willingness to learn

Enthusiastic service delivery

Customer interaction

Previous experience in hospitality

Job description

Role Overview

Team Members are responsible at all times for the staff they are working with by ensuring each other's safety by following the company's health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness and till work. Team Members are the main face for the Company therefore must always maintain a high level of quality, service and cleanliness, taking care to ensure total customer satisfaction.

Responsibilities

• The role would involve a mixture of day and evening shifts including weekends, depending on the business needs.
• To ensure we go above and beyond for our customers by ensuring they are served in a polite, professional manner.
• Assembling orders for takeaway, Click & Collect and Delivery via our 'My Chippy' app.
• Assisting Managers and Fryers to prepare food.
• Supporting good food hygiene practices.
• Supporting best practice for Health & Safety.

Qualifications

• Willingness to learn and grow.
• An enthusiastic approach to delivering great service and a drive for customer satisfaction.
• Feel at ease to interact with customers.
• Previous experience in a similar environment would be an advantage.

Company Background

At Churchill's, our journey began way back in the early 1920s when Great Grandpa Harold, and wife Dorothy painstakingly saved all the money he earned from mining and playing amateur cricket for Accrington and moved from the north to Essex to buy their first ever fish and chip shop in Romford, in 1923. Three generations of our family later, it's safe to say we're fish and chip super geeks through and through!

Sustainability

We believe that nothing makes memories like fish and chips. It connects us to each other in such a special way, bringing to life moments from our childhood and beyond. We think that the buying and eating of fish and chips should be a family affair, but we don't think this should be at the expense of the environment, people and communities. The health of the oceans and future fish stocks is very important to us as we can only thrive as a business if the seas and oceans and fish within them continue to thrive. That is why we only source fish from sustainable fishing sources and our fresh Red Tractor Approved Shropshire Chickens are barn reared. We also recycle our waste oil into Bio Diesel and our packaging is made of recycled material and or biodegradable. We are a family business that deeply cares about its people. Our business is nothing without you! We put just as much passion into your development and happiness as we do our delicious fish and chips!

Benefits

• Recognition rewards.
• Online training and personal development, a great way to improve your CV!
• Staff discounts.
• Flexible working options.
• 28 days holiday, inclusive of bank holidays.