Team Member

Itsu Limited; Bristol; On-site; GBP 14,000 - 15,000; Full time

Job summary

A leading Asian-inspired quick-service brand in Bristol is seeking a Team Member to help prepare fresh ingredients and deliver excellent customer service. Responsibilities include rolling maki, maintaining food quality, and ensuring safety standards. The position offers career progression opportunities, including potential earnings up to £14.75 plus quarterly bonuses. Employees enjoy benefits such as paid breaks, free meals, and discounts at major retailers.

Benefits

Pay every Thursday

Paid breaks and free lunch

Discounts for family and friends

28 days of paid holidays

Career progression opportunities

Paid sick leave

Discounts at major retailers

Responsibilities

• Cutting fresh fish and preparing ingredients.
• Rolling maki and creating dishes.
• Cooking with care and precision.
• Maintaining food quality and safety standards.
• Delivering excellent customer service.

Skills

Pride in work

Caring for people

Desire for personal growth

Building trust

Job description

We are itsu, the leading Asian‑inspired quick‑service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food is made fresh in every restaurant, every day, making itsu a top choice for healthy eating.

Responsibilities

• Cutting fresh fish and preparing ingredients
• Rolling maki and creating our famous itsu dishes
• Cooking with care and precision
• Maintaining the highest standards of food quality and safety
• Delivering excellent customer service with a smile

Qualities we look for

• I take pride in what I do
• I care for people
• I want to grow myself & others
• I build trust around me

What we offer

• Pay every Thursday, with early wage access via Wagestream
• Paid breaks and a free healthy lunch every day
• Invite family & friends for a 50% discount in every itsu shop
• 28 days of paid holidays
• Learning programs and career progression – earnings up to £14.00 as Team Member Pro and £14.75 plus quarterly bonus as Team Leader (full‑time hours)
• Paid sick leave & income protection, free online GP and 24/7 mental health therapists
• Mental Health First Aid training for managers
• Discounts at major retailers and gym memberships
• Social, family & sport events, sustainability initiatives
• Non‑zero‑hour contracts and equal opportunity for all

Location: 2‑4 Broadmead, Bristol, United Kingdom

Job Category: Team Member