Team Manager

EAST OF ENGLAND CO-OPERATIVE SOCIETY LIMITED; Tendring; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional cooperative society in Tendring is looking for an experienced leader to manage their store operations. The ideal candidate will oversee the team, ensure compliance with safety standards, and deliver excellent customer service. With competitive pay and numerous employee benefits including discounts, holidays, and a pension scheme, this role offers a great opportunity for personal development and community engagement.

Benefits

Competitive rates of pay

20% discount in food stores

22 days holiday plus bank holidays

5% employer pension contribution

Death in service benefit

Enhanced family leave

Award-winning training programs

Access to financial wellbeing support

Employee Recognition Scheme

Qualifications

• Ability to support and motivate team members.
• Flexible, hard-working, and confident in leadership roles.
• Strong interpersonal and communication skills.

Responsibilities

• Lead the team and manage people effectively.
• Deputize for the Branch Manager when necessary.
• Ensure high standards of operations and customer service.
• Build relationships with colleagues and the community.

Skills

Leadership

Interpersonal and communication skills

Customer service orientation

Flexibility

Job description

What you'll be doing

• Leading your team and getting involved with all aspects of people management
• Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
• Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
• Make sure that your branch is operating safe and legally
• Build relationships with other stores and colleagues and the local community
• Promoting membership
  Previous leadership experience

Qualifications and Experience

• Ability to support and motivate others
• Flexible, hard-working, and confident
• Great interpersonal and communication skills
• Friendly, with a genuine commitment to great customer service

Benefits

• Competitive rates of pay
• 20% discount in our food stores, along with other discounts across our family of businesses
• 22 days holiday (plus bank holiday entitlement) which increases with service
• 5% employer pension contribution
• Death in service benefit
• Enhanced family leave and pay arrangements
• Opportunities to grow, with award-winning training and apprenticeship programmes
• Great discounts, deals, and cashback across over 900 high street and online retailers
• Financial wellbeing support, including Stream®
• Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
• Employee Recognition Scheme
• Long Service Awards
• Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
• Employee Assistance Programme