Team Leader in West Thurrock)

Ad Warrior Ltd; Thurrock; On-site; GBP 25,000 - 30,000; Full time

Job summary

A community-based service provider is seeking a Team Leader for the Thurrock Drug and Alcohol Service. In this role, you'll manage a small caseload, deliver client-focused interventions, and support a dedicated team while ensuring compliance with key standards. The ideal candidate will have experience in substance use services, excellent communication skills, and a passion for supporting positive change within the community. This position offers various benefits, including flexible working and professional development opportunities.

Benefits

Flexible working

Training and development opportunities

Simply Health Cashback Scheme (optional)

Season Ticket Loan Scheme

Cycle to work scheme

Crisis Loan Scheme

Electric Car Scheme

3 × Wellbeing Days

Access to Blue Light Card

25 days Annual Leave plus Bank Holidays

Contributory Pension Scheme

Death in Service Payment

Critical Illness Insurance

Qualifications

• Experience in managing caseloads and treatment plans.
• Strong ability to foster partnerships and communicate effectively.
• Passion for making a meaningful impact in people's lives.

Responsibilities

• Manage a small caseload and deliver client-centred treatment.
• Conduct assessments and develop care plans.
• Support and develop your team through training and supervision.
• Collaborate with various agencies for client support.

Skills

Experience in substance use services

Leadership and team development skills

Caseload management

Excellent communication

Ability to deliver structured interventions

Job description

Team Leader - Thurrock Drug and Alcohol Service

Location: Thurrock

Salary: £30,000 per annum

Vacancy Type: Permanent

About The Role

Are you passionate about making a real difference in people’s lives? Join us in a community-based treatment setting, supporting adults with drug and alcohol challenges. You’ll be part of a service that delivers integrated, holistic interventions, covering clinical care, psycho-social support, and wellbeing programs tailored to each individual.

What you’ll do:

• Manage a small caseload and deliver client-centred treatment.
• Provide harm reduction advice and guidance.
• Conduct assessments, develop care plans, and deliver structured 1:1 and group sessions.
• Support and develop your team, providing supervision, training, and guidance.
• Occasionally conduct urine and oral swab testing to support clinical care.
• Work collaboratively with GPs, hospitals, mental health services, housing, employment, probation, police, and social services to help clients achieve lasting change.

As a Team Leader, you’ll also:

• Work with the Service Manager to ensure KPIs and outcome measures are met.
• Ensure compliance with CQC standards and safeguarding protocols.
• Foster strong relationships with partner agencies to deliver measurable outcomes.
• Support flexible service delivery, including possible evening/weekend shifts.

What we’re looking for:

• Experience in substance use services and delivering structured interventions.
• Strong leadership and team development skills.
• Ability to manage caseloads, assessments, and treatment plans.
• Excellent communication and partnership-working abilities.
• Make an impact, support meaningful change, and help people build a better future.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

Benefits

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 × Wellbeing Days (pro rata'd for part-time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2× annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your application.

https://careers.forwardtrust.org.uk/vacancies/450/team-leader--thurrock-drug-and-alcohol-service.html