Team Leader - Food Warehouse - Newport Road

Iceland Foods; Cardiff; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail company in Cardiff is seeking a committed Team Leader for its Food Warehouse. You'll maximize profits and ensure great customer availability while supporting team engagement. Required skills include effective communication and organizational abilities. The role offers a 15% discount at all stores, 28 days of holiday, and clear career pathways. Join us to create an inclusive culture and develop your career in retail management.

Benefits

15% discount in stores

28 days holiday

Clear career pathways

Healthcare plan option

Long service awards

Qualifications

• Experience in a retail management or supervisory role is ideal but not essential.
• Communicates effectively with colleagues to deliver store tasks.
• Plans and organizes the shift using every member of the team.
• Provides balanced feedback when needed.

Responsibilities

• Maximize profit by ensuring product availability.
• Support team engagement and development.
• Follow cash handling and security policies.
• Implement 'One Best Way' service processes.

Skills

Retail management experience

Effective communication

Organizational skills

Hands-on approach

Job description

Team Leader - Food Warehouse - Newport Road

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Team Leader to join our growing business.

As Team Leader you will work as a Retail Assistant and receive a 2 per hour supplement for the time that you manage shifts.

Key responsibilities include :

• Maximise profit :
• Have a clear focus on delivering great availability for your customers.
• Play an active role in your store to "sell a 1 & save a 1" to help drive sales.
• Deliver on all agreed actions set for you by your line manager.
• Engage, develop & retain great people :
• Proactively support and work with the Talking Shop Rep in your store.
• Support team engagement in your store.
• Play a part in creating an inclusive culture where everyone can be their best.
• Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
• Doing the right processes and doing them right :
• Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
• A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
• Follow and implement all cash handling and security policies & processes.
• Play your part in providing the best digital service through implementing all "One Best Way" processes.

Leadership

Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers :

• Love your customers by being approachable.
• Look after our own by being respectful.
• Work together by being enthusiastic.
• Hate waste by taking action.
• Care about the business and our people by being considerate.

Required skills & experience

• Experience in a retail management or supervisory role ideal but not essential.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve the performance of every colleague.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

What We Offer

• 15% discount in all Iceland and The Food Warehouse stores.
• 28 days holiday (including Bank Holidays).
• Christmas vouchers - increasing with length of service.
• Refer a Friend scheme.
• Christmas saving schemes.
• Long service awards.
• Option to join a healthcare plan.
• Grocery Aid for free and confidential financial, emotional and practical support.
• Clear career pathways with opportunities for development and progression.
• A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!