Team Leader: Fast-Paced Dining & People Champion

Chopstix Group; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic Asian cuisine restaurant in Norwich seeks a Team Leader to guide the team and ensure exceptional customer service. You will be the face of the store, inspiring staff and striving for outstanding results in food quality and customer satisfaction. Candidates should have strong leadership experience, a passion for food, and an ability to foster teamwork. The ideal candidate is organized, self-motivated, and committed to delivering a great dining experience, all while being part of an exciting brand ethos.

Benefits

Employee Discount

Online Discounts in High Street Stores

Opt in Health Plans

Company Pension Plan

Pick n Mix Diploma Program

Cycle to Work Scheme

Free Mortgage Advice

Wellbeing Support (Confidential Advice Line)

Access to Wages in Advance

Career Development via our Career Pathway

Bonus / Incentive Schemes

Free Meals on Shift

Refer A Friend Scheme

Qualifications

• Vast experience in customer service.
• Background in leadership and management is essential.
• Ability to train and coach team members effectively.

Responsibilities

• Guide and lead a team in a fast-paced environment.
• Assist the manager in inspiring the team for exceptional results.
• Ensure customers’ happiness by delivering quality dining experiences.

Skills

Customer service experience

Leadership & Management background

Ability to train & coach a team

Problem solver

Effective time management

Excellent communication skills

Job description

A dynamic Asian cuisine restaurant in Norwich seeks a Team Leader to guide the team and ensure exceptional customer service. You will be the face of the store, inspiring staff and striving for outstanding results in food quality and customer satisfaction. Candidates should have strong leadership experience, a passion for food, and an ability to foster teamwork. The ideal candidate is organized, self-motivated, and committed to delivering a great dining experience, all while being part of an exciting brand ethos.