Team Leader - Adult Supported Living

Swanton Care and Community; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care provider in Newcastle is seeking a Care Team Leader to enhance the lives of individuals through personalized support. In this full-time role, you will lead a team to assist people in achieving their goals, providing both practical and emotional assistance. An ideal candidate will have strong communication skills and be adaptable, with a commitment to maintaining the dignity of those supported. An NVQ Level 3 in Health & Social Care is desirable. Join us to make a difference!

Benefits

Refer a Friend Scheme

Above and Beyond awards

Long Service Awards

Employee Benefits App

Cycle to Work scheme

Auto-enrolment in pension scheme

Life Cover benefit

Funded Qualifications

Career Pathways

Training qualification centre

Access to Mental Health First Aiders

Employee Assistance Programme

Employee Voice events

Qualifications

• Previous experience supporting people with learning disabilities and behaviours that challenge.

Responsibilities

• Provide practical assistance and emotional support to empower individuals.
• Promote the health and well-being of the people supported.
• Facilitate social, educational, and recreational activities.
• Complete a range of records and documents.

Skills

Excellent communication skills

Adaptability

Compassion

Education

NVQ Level 3 in Health & Social Care

Job description

About The Role

We are looking for a Care Team Leader in Newcastle, who cares about making every moment matter for the people we support.

You will work in a pro‑active, responsive, effective and person‑centred way to ensure that the lives of the people you and the team are supporting are enriched, to be the best they are able.

The team provide practical assistance and emotional support to empower people we support to achieve their goals and aspirations, respecting everyone’s individuality and enabling them to make appropriate choices to live the life they want to live.

Whilst fully embracing the company ethos the Team Leader will support the service manager by leading the day‑to‑day management of a shift.

Position: Team Leader

Hours: Full time, 40 hours per week

Location: Newcastle

WE DO NOT OFFER SPONSORSHIP.

The Role:

• To provide practical assistance and emotional support to empower the people we support to achieve their goals and aspirations, respecting everyone’s individuality and enabling them to make appropriate choices to live the life they wish, in line with their individual support plans.
• Promote the health, well‑being, physical, emotional, cultural and spiritual beliefs of the people we support and ensure they are met in an inclusive way.
• Facilitating social, educational or work activities such as visiting family and friends, walks, shopping and other recreational activities of their choice.
• General housekeeping duties that can include shopping, domestic duties as well as elements of personal care.
• As part of the role, you will need to be able to complete a range of records and documents.

About You

Are you enthusiastic, compassionate and committed to supporting people in a way which respects their dignity?

You will need to be adaptable and flexible with excellent communication skills and able to work as part of our team. In addition, it is desirable to have:

• Previous experience supporting people with learning disabilities and behaviours that challenge.
• Hold or be willing to work towards an NVQ Level 3 in Health & Social Care.

Here at Swanton, we are looking for people who share our core values and are able to apply these to the work that they do. At the heart of our ethos are five key words, these underpin the PRIDE we take in our services.

‘Potential, Responsibility, Integrity, Diversity, Empathy’

What We Can Offer

• Refer a Friend Scheme: you will receive £400 each time a successful referral is made *
• Above and Beyond: we recognise that our staff teams do amazing things for the people we support and their teams. We award contributions for those who go the extra mile and for good inspection feedback with vouchers for high street shops and other surprises!
• Long Service Awards: we recognise your contribution to the team and celebrate long service.
• Employee Benefits App: stay connected to our community, receive discounts across everyday and luxury shops, access information about learning & development opportunities.
• Cycle to Work: you can save money and get fit with our salary sacrifice scheme.
• Pension: we will auto‑enrol you into our salary sacrifice pension scheme.
• Life Cover: you will be entitled to the death in service benefit.
• Funded Qualifications: earn whilst you learn! we aim to develop our own talent, giving you the opportunity to develop your career with Swanton *
• Career Pathways: we invest in our people and offer apprenticeships in Health and Social Care (Level 3). Earn whilst you learn has never been easier!
• Swanton Educates: we have our own training qualification centre which can further support your development.
• Trained Mental Health First Aiders: available to support you when you need someone to talk to.
• Employee Assistance Programme (EAP): free confidential access to 24hr assistance programme for counselling, advice and support.
• Employee Voice: we hold regular events throughout the year to listen to your feedback about working with us.

*subject to eligibility & criteria
You will be required to complete onboarding checks including an enhanced DBS.

About The Service

Our supported living services in the North, currently consist of 13 individual homes, which are occupied as solo tenancies or dual tenancies. Our services are currently situated in Gateshead, South Tyneside, Durham and Middlesbrough.