Team Leader

Greene King; Wolverhampton; On-site; GBP 20,000 - 25,000; Part time

Job summary

A renowned hospitality company in Wolverhampton is seeking a Team Leader to ensure seamless team operations and deliver exceptional customer experiences. Responsibilities include supporting the team during busy shifts, managing customer issues, and upholding high standards of cleanliness and safety. This part-time role offers a competitive salary, career development opportunities, and generous discounts on food and drink. Candidates should demonstrate strong leadership and customer service skills while maintaining a positive, adaptable attitude.

Benefits

Competitive salary

Career development opportunities

33% discount on food and drink

50% discount at Greene King Inns

Employee assistance program

Wagestream access

Retail discounts

Qualifications

• Ability to provide a memorable customer experience.
• Skills to manage and support the team during shifts.
• Attention to safety and cleanliness standards.

Responsibilities

• Lead the team and ensure smooth shift operations.
• Resolve customer issues and maintain high service standards.
• Organize and coordinate tasks during busy periods.

Skills

Attention to detail

Customer service

Team leadership

Adaptability

Job description

As a Team Leader youll lead by example making sure the team have everything they need so the shift runs like clockwork! Youll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader you will

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift making sure everything runs like clockwork.
• Make sure the bar is always safe legal and clean and any issues are dealt with as quickly and safely as possible.

What you’ll bring

• A great eye for detail making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our teams hard work that’s why

You’ll receive a competitive salary pension contribution as well as :

• The chance to further your career across our well‑known brands as one of the industry’s top apprenticeship providers we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands so you enjoy your favourite food and drink at a discount.
• Free employee assistance program mental health well‑being financial and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels so you can enjoy a weekend away without breaking the bank.
• Refer a friend who do you know who could be interested in a new role When they are placed you could earn up to 1500 for referring them!
• Wagestream access your wage before payday for when life happens.
• Retail discounts Receive up to 30% off at Superdrug exclusive discounts with Three Mobile along with many more

Remote Work: No

Employment Type: Part-time

Key Skills

Hyperion,Acquisition,Asset,ABAP,Basic,Activex

Experience

years

Vacancy

1