Team Leader

Whsmith; Sefton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality brand is seeking a full-time Team Leader for their café operations at Gold Coast University Hospital. Responsibilities include training staff, ensuring hygiene standards, and communicating with management. Ideal candidates should have supervisory experience, barista skills, and be available to work during mornings. The role offers opportunities for progression and employee assistance programs. Join our team to enhance your career journey!

Benefits

Staff discounts on products

Opportunities for progression

Employee assistance program

Employee recognition awards

Qualifications

• Minimum 2 years of experience in a supervisory role.
• Willing to work between 6am - 3pm.
• Strong initiative with diverse working styles.

Responsibilities

• Train team members on store processes.
• Maintain cleanliness according to hygiene standards.
• Communicate information to the Cafe Manager.
• Assist in food and beverage preparation.

Skills

Barista experience

Excellent communication skills

Strong knowledge of café operations

Ability to work independently

Job description

Join Our Team at Doctors Orders as our next Team Leader!

• Join a well-established international brand with huge growth and development plans.
• Exciting full time opportunity working mornings!

About Food by WHSmith Australia

Our Food by WHSmith cafes are located in some of Australias largest hospitals offering a fast-paced and vibrant work environment for team members who thrive in a collaborative setting. We are driven by our core values : Value our People Drive for Results Customer Focus & Accountability.

We believe in making a positive impact not only within our teams but also in our local communities by delivering exceptional service in hospitality. Were looking for team players who are eager to contribute to a positive and supportive workplace so if these values align with yours and you share our passion for delivering exceptional customer service we would love to hear from you!

About the Role

We are seeking a full time Team Leader to oversee operations at our Doctors Orders cafe located at Gold Coast University Hospital in Southport.

This role is paid in line with the Fast Food Industry Award - Level 3.

As a Team Leader you are responsible for ensuring that our customers receive the highest level of service.

Responsibilities include :

• Training team members in store processes and procedures
• Maintaining a clean workspace in accordance with Food by WHSmith hygiene Standards
• Reporting and communicating necessary information and feedback to the Cafe Manager regarding any and all aspects of store operations
• Assist in the preparation of both food and beverages / coffees

About You

To be considered for these roles you must display the following :

• Barista experience is highly regarded
• Available to work between the hours of 6am - 3pm
• At least 2 years experience in a supervisory role
• Strong initiative with the ability to adapt to differing working styles and personalities
• Ability to work autonomously and as part of a team
• Strong knowledge of general café operations in a fast paced environment
• Excellent communication and interpersonal skills

Why you should join our Food by WHSmith team

• Exciting staff discounts across our fabulous products
• Constant opportunities for progression and development - potential to grow within the company
• A nurturing employee assistance program (EAP) for staff going through any form of hardship
• Take part in our employee recognition awards The Smithies acknowledging those who demonstrate our values with pride

Were not just here for our customers journeys - we want to make every career journey better too! Apply now!

Our Commitment to Diversity and Inclusion

WHSmith is an equal opportunity employer and considers all applicants for employment. We recognise the importance of equity in all that we do as well as promoting a culture of inclusion through our policies procedures and working practices. If you have any support requirements we encourage you to advise us at the time of your application so we can assist you appropriately during the recruitment process.

Please note only shortlisted applicants will be contacted.

Key Skills

• Hyperion
• Acquisition
• Asset
• ABAP
• Basic
• Activex

Employment Type: Full-Time

Experience: years

Vacancy: 1