Team Leader

Orwell Housing Association; Lowestoft; On-site; GBP 29,000; Full time

Job summary

A community-focused housing association in Lowestoft is seeking a Care Team Leader for Levington Court. In this role, you will inspire and lead a dedicated team to deliver high-quality, person-centered care. The ideal candidate will have a Level 3 qualification in Health and Social Care, strong leadership skills, and a compassionate approach. This full-time position offers opportunities for professional growth and a supportive work environment. Prioritize the empowerment of staff and foster a culture of excellence.

Benefits

22 days annual leave plus bank holidays

Free DBS checks and vaccinations

Cashback health plan

Access to Blue Light Card

Ongoing training and development

Qualifications

• Level 3 in Health and Social care or above required.
• Commitment to achieve supervisory qualification within 18 - 24 months.
• Strong leadership and interpersonal skills needed.

Responsibilities

• Lead and support the care team to high-quality service.
• Empower and motivate team members effectively.
• Ensure delivery of person-centred care for all individuals.

Skills

Leadership

Interpersonal skills

Organizational skills

Compassionate care

Time management

Education

Level 3 in Health and Social Care

Supervisory qualification

Job description

Care Team Leader - Levington Court, Lowestoft

£28,476 per year

38 hours per week; Permanent

Work pattern to be confirmed

Job Ref: LC067

Are you ready to inspire and lead?

We are seeking a dynamic and motivated Team Leader to join our Extra Care service, Levington Court.

In this role, you will provide clear guidance, empower and motivate your team, and foster a positive, supportive environment where staff feel valued and confident.

Through effective communication, training, and mentorship, you will help your team reach their full potential.

The purpose of this role is to lead and inspire our dedicated care team, ensuring the delivery of high-quality, person-centred care that promotes dignity, respect, and independence for every individual. Your leadership will drive excellence and create a culture of compassion and empowerment.

If you're a natural leader with a caring approach and a drive for excellence, we'd love to hear from you.

About the Role…

As a Care Team Leader, you will work closely with the Service Manager to oversee the day-to-day operations of our Extra Care service. Your leadership will inspire and support the care team, ensuring we deliver the highest quality service to our customers.

Required Skills, Knowledge & Experience:

• Level 3 in Health and Social care or above.
• Supervisory qualification or commitment to achieve within 18 - 24 months.
• Strong leadership and interpersonal skills, ability to support & empower the team, working together for positive outcomes.
• Compassionate and person-centred approach in all aspects of the delivery of the service to give tenants a sense of belonging.
• Excellent organisational and time management abilities to meet the needs of the service.
• Good understanding of care standards and legislation following Orwell's Protocol/Policy/Procedures.
• Understanding of Orwell's values, mission, and care philosophy. Adhere to Orwell's 'PACE' values.
• Ability to remain calm under pressure and make decisions confidently for the best outcomes for all.
• Knowledge of Care Standards: Understanding CQC regulations, Safeguarding, and Health & Safety. Compliance with Care Standards and documentation.
• Adapting to varying situations: Responding to changing needs and unexpected situations, with a positive mindset to resolve any issues
• Accountability: Taking responsibility for team performance and care quality whilst leading by example, engaging with 'others' to demonstrate leadership skills.
• Empowerment: Offer opportunities for professional growth such as NVQs, workshops - Assign tasks based on individual strengths and experience - Share Orwell's vision and goals clearly with the team. Explain roles and responsibilities so everyone knows what is expected.

About Levington Court…

Levington Court is situated in close proximity of Lowestoft's picturesque seaside location offering many local amenities. Levington Court is close to doctor's surgeries, dentists, restaurants and traditional sea side shops.

Levington Court is an Extra Care housing scheme, helping you to live independently for as long as possible. It gives you the security and privacy of a home of your own, with a range of shared facilities on the premises and 24-hour care services if you need them. It also offers couples the opportunity to continue living together.

More reasons to apply…

• 22 days annual leave (pro rata) plus bank holidays.
• Free DBS checks, Hepatitis and Flu vaccination.
• Cashback Health plan.
• Access to Blue Light Card - membership fees apply.
• Ongoing training and development & opportunities to progress in your role through the Orwell Academy.
• Wellbeing programme.

Interview Dates:

To be confirmed

Before applying…

Orwell is committed to safeguarding and safer employment and the principles of empowerment.

Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

If there's a barrier to you applying for any of our roles, we'd like to remove it so please get in touch with our Talent team either by giving them a call (01473 228782) or emailing [e-mail].

Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the privacy notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/

By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/consent to the processing of your data as part of this application.

For more information and career guidance, check our career hub.