Team Leader

The Rank Group; Crewe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading entertainment company in Crewe seeks a Mecca Team Lead to create unforgettable experiences for customers. In this role, you will motivate your team to deliver exceptional service, manage shifts, and foster a welcoming environment. Strong leadership and a customer-first mindset are essential. The role offers competitive pay at £13.06/hour and various employee rewards including discounts and benefits.

Benefits

Competitive salary

Paid breaks

50% discount on food and soft drinks

Pension and Life Assurance

Company Sick Pay Scheme

Access to Employee Assistance Programme

Funded Apprenticeships

Uniform provided

Responsibilities

• Create unforgettable experiences for customers.
• Support and motivate the team to deliver exceptional service.
• Manage shifts and build strong relationships with colleagues.

Skills

Strong leadership skills

Customer-first mindset

Ability to engage and inspire team

Organised and proactive

Job description

Job Description

• Competitive Salary - £13.06/ hour
• Real contracts from 8 to35 hours – no zero-hour contracts!
• Paid breaks
• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders
• Funded Apprenticeships and training for career development
• Uniform provided- Fantastic new design just launched in 2024

As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.

Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.

Qualifications

• Strong leadership skills with a customer-first mindset
• Ability to engage and inspire your team
• Organised and proactive in a fast-paced environment