Team Leader

Asda Stores Ltd.; Carlisle; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Carlisle seeks a Team Leader to oversee daily operations and support staff in delivering excellent customer service. The ideal candidate will have prior retail experience, strong communication skills, and a positive attitude. Benefits include competitive salary, discounts, and wellbeing support. Flexibility for varying shifts is essential, as you will work closely with management to maintain high departmental standards.

Benefits

Colleague discount – 15% off shopping

Discounted rates on Asda services

Company pension

Wellbeing support

Excellent parental leave policies

Colleague recognition programme

Special offers and discounts

Qualifications

• Experience working in a retail or customer‑facing environment.
• Good communication skills and a can-do attitude.
• Flexibility to work a range of shifts, including weekends and evenings.

Responsibilities

• Lead the day-to-day running of the department.
• Support colleagues and ensure high standards.
• Manage stock and solve operational problems.

Skills

Customer-focused

Supportive

Organised

Positive attitude

Team player

Reliable

Job description

As a Team Leader, you'll play a key role in the day-to-day running of your department. You'll lead by example—supporting your colleagues, keeping things running smoothly, and making sure our customers receive the best possible service. Whether it's helping to manage stock, supporting new starters, or stepping in to solve a problem, you'll be a go-to person on the shop floor. You'll work closely with your manager to deliver high standards and keep your team motivated and focused.

Key attributes

• Customer‑focused: You put customers first and help your team do the same.
• Supportive: You're approachable, helpful, and always ready to lend a hand.
• Organised: You can juggle tasks, manage priorities, and keep things on track.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Team player: You work well with others and help create a great place to work.
• Reliable: You take responsibility and follow through on what needs to be done.

What you’ll bring

Experience working in a retail or customer‑facing environment. A willingness to take on responsibility and support others. Good communication skills and a can‑do attitude. Flexibility to work a range of shifts, including weekends and evenings.

Benefits

• Competitive salary and a wide range of additional benefits, including:
• Colleague discount – 15 % off shopping at Asda from day 1 for you and a nominated user.
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream; access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension.
• Wellbeing support – 24/7 virtual GP, 24/7 EAP service, access to free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks – helping colleagues to ensure everyone is included and differences are recognised and celebrated.
• Excellent parental leave policies – maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for fertility treatments.
• Colleague recognition programme.
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.