Team Administrator | Greater Manchester Mental Health NHS Foundation Trust

Greater Manchester Mental Health NHS Foundation Trust; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

A prominent mental health organization in Manchester is seeking an administrative support professional to provide comprehensive services for their crisis helpline and NHS 111. The ideal candidate will possess excellent organisational skills and experience with Microsoft Office. This role offers pay enhancements, generous annual leave, an excellent pension, and opportunities for personal and professional development.

Benefits

Pay Enhancements

27 days annual leave plus bank holidays

Excellent pension

Cycle to work scheme

Wellbeing programme

Qualifications

• Excellent organisational and time management skills with the ability to prioritise workload.
• Experience with Microsoft Office and NHS systems.
• Ability to provide detailed minutes and work as part of a team.

Responsibilities

• Provide a high-quality administrative service using Microsoft Office.
• Data collection and monitoring from various systems.
• Support meetings by organising them and providing detailed minutes.

Skills

Organisational skills

Time management

Data handling

Microsoft Office proficiency

Job description

Overview

The purpose of this post is to provide a comprehensive administrative service, across the 24/7 All Age Trust Crisis Helpline/NHS 111 Mental Health Dial 2 and GM MHUT.

Responsibilities

• Use Microsoft Office packages to provide a high-quality administrative service to the teams, typing letters and reports and completing ad-hoc requests as required, including the use of NHS systems.
• Data collection and monitoring, extracting data from various systems and reporting as required.
• Provide support for meetings including detailed minutes, organisation of meetings and preparation of agenda and papers for meetings.
• Maintain administration duties, stationery stock control and ordering on SupplyChain, Integra, etc., as required.
• Photocopying, filing, organising and minuting meetings; competent in using Microsoft Office to produce documents; prioritise workload in a fast-paced office environment.

Requirements

• Excellent organisational and time management skills with the ability to prioritise a busy workload in a fast-paced office environment.
• Experience with Microsoft Office and NHS systems; ability to produce letters and reports; accurate data handling.
• Ability to provide detailed minutes and support for meetings; ability to work as part of the Emergency and Urgent Care teams and NHS 111 services.

Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

Organisation and environment

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 staff and delivers services from more than 122 locations. We provide inpatient and community-based mental health care across Bolton, Manchester, Salford, Trafford and Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester and the North West of England and beyond.

Greater Manchester is a dynamic area with a wide range of opportunities for personal and professional development. Our staff are supported to learn and develop their skills and to generate ideas that improve care for service users.

Benefits

• Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years.
• Excellent pension, cycle to work scheme, salary sacrifice car scheme, wellbeing programme, Blue Light Card discounts.

This advert closes on Tuesday 14 Oct 2025.