Team Administrator

Lee Marley Group; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A training organisation in the United Kingdom is seeking a Team Administrator to ensure effective coordination and delivery of apprenticeship programmes. The role focuses on supporting apprentices, managing administrative tasks, and ensuring compliance with standards. Ideal candidates should have GCSEs in English and Maths, prior administrative experience, and excellent organisational skills. Join a dynamic team committed to shaping the future workforce in a supportive environment.

Benefits

Supportive work environment

Opportunity for career development

Dynamic team atmosphere

Qualifications

• Previous administrative experience in education, HR, or training.
• Ability to manage multiple deadlines effectively.
• Willingness to travel occasionally for site visits.

Responsibilities

• Provide administrative support across apprenticeship activities.
• Maintain accurate records for apprentices.
• Be the first point of contact for apprentice queries.

Skills

Organisational skills

Data entry skills

Confident communication

Proficiency in Microsoft Office

Education

GCSEs in English and Maths

Job description

Job Description

As the Team Administrator, you will play a crucial role in ensuring the effective coordination, compliance, and smooth delivery of our apprenticeship programmes. Reporting to the Head of Apprenticeships and Skills, you will work closely with apprentices, managers, training providers, and external organisations such as CITB, Ofsted, and the Department for Education.

The role also has a strong focus on apprentice wellbeing and safeguarding, requiring an articulate individual who is confident in handling challenging situations and able to provide appropriate guidance and support.

Key Responsibilities

• Provide administrative support across all apprenticeship activities
• Maintain accurate apprentice records (enrolment, attendance, progress, etc.)
• Support recruitment, onboarding, and induction processes
• Be the first point of contact for apprentice queries (email, phone, in-person)
• Follow up on welfare and safeguarding concerns
• Manage shared inboxes
• Track apprentice progression and flag any issues to the Head of Apprenticeships
• Coordinate training sessions, reviews, and End Point Assessments
• Help plan events such as award ceremonies, careers fairs, and workshops
• Ensure records and systems (e.g., DAS) meet compliance and audit standards
• Collaborate with site teams to ensure apprentices are fully supported on projects
• Continuously seek improvements in the apprenticeship experience
• Maintain confidentiality and data protection in line with GDPR

Essential

• GCSEs (or equivalent) in English and Maths
• Previous administrative experience (ideally in education, HR, or training)
• Excellent organisational skills and ability to manage multiple deadlines
• High attention to detail and strong data entry skills
• Confident communicator with a professional, approachable manner
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to work both independently and as part of a team
• Willingness to travel occasionally to sites or regional offices

Desirable

• Experience supporting apprenticeship programmes or working with apprentices
• Understanding of apprenticeship standards, frameworks, and funding
• Familiarity with Digital Apprenticeship Service (DAS) or similar platforms
• Experience in the construction or engineering sectors

Why Join Us?

• Be part of a dynamic and growing team
• Play a key role in shaping the future of our workforce
• Work in a supportive and forward-thinking environment