Tax Telephone Line Adviser – Remote

Clark Wood; Remote; GBP 30,000 - 50,000; Full time

Job summary

A growing tax advisory organization is seeking a Tax Telephone Line Adviser to join their remote team in the UK. This role involves providing telephone-based tax advice on a range of issues, including income tax and corporation tax. Ideal candidates will be CTA or ATT qualified, possess strong technical knowledge of UK tax issues, and demonstrate excellent communication skills. The position offers flexibility and the opportunity to contribute to consultancy projects while maintaining professionalism in client interactions.

Qualifications

• Strong technical knowledge across a wide range of UK tax issues.
• Excellent communication skills and a client-focused approach.

Responsibilities

• Provide telephone-based advice on various tax matters.
• Deliver technically robust and commercially aware advice.
• Assess client queries and provide practical guidance.
• Collaborate with teams for consistent delivery of advice.
• Draft topical articles for company channels.
• Undertake ad-hoc consultancy projects as needed.

Skills

Strong technical knowledge across UK tax issues

Excellent communication skills

Client-focused approach

Education

CTA or ATT qualified or equivalent experience

Job description

Tax Telephone Line Adviser – Remote

Clark Wood are delighted to be partnering with an established and growing organisation that is seeking a Tax Telephone Line Adviser to join their dedicated tax advice team. This is a fantastic opportunity to provide technical tax guidance across a wide range of issues while benefiting from the flexibility of working from home.

The Opportunity

As a key member of the specialist telephone advice team, you will be the first point of contact for clients, providing clear, practical, and client-focused advice on a broad spectrum of tax matters. You will support partnership and affinity group clients in line with agreed service levels and KPIs, while also contributing to consultancy projects and thought leadership initiatives.

Key Responsibilities

• Provide telephone-based advice on a variety of tax matters, including income tax, self‑assessment, corporation tax, SDLT, and more
• Deliver technically robust, pragmatic, and commercially aware advice tailored to client needs
• Assess client queries efficiently, forming clear solutions and practical guidance
• Work collaboratively with consultancy, advice line, and business development teams to ensure consistent delivery and continuity of advice
• Undertake ad‑hoc consultancy projects as required
• Draft topical articles and updates for company website and social media channels
• Maintain professionalism, confidentiality, and integrity in all client interactions

About You

• CTA or ATT qualified, or equivalent experience gained within a professional firm or telephone tax advisory role
• Strong technical knowledge across a wide range of UK tax issues
• Excellent communication skills and a client‑focused approach

For more information about this role, please contact Will Langdon at Clark Wood:

📧 [e-mail]

📞 07920 557121