Talking Therapies Patient Coordinator - Hybrid Role

Vita Health Group; East Midlands; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A healthcare service provider is looking for a Patient Coordinator to support the NHS Talking Therapies contract in Derbyshire. You will ensure smooth administrative processes for NHS patients and healthcare professionals. This hybrid role requires strong communication skills and attention to detail, along with a commitment to enhancing your career in a supportive environment. The position involves varied administrative duties and offers a flexible work-life balance, allowing for both office and home-based work.

Benefits

Flexible work-life balance

Development opportunities

Supportive team environment

Qualifications

• Experience in administration and dealing with the public.
• Confident in communication, both via telephone and email.
• Quick learner willing to develop skills within a team.

Responsibilities

• Provide an effective and efficient administrative service for NHS patients.
• Answer incoming and make outbound calls in a professional manner.
• Update patient information within the record system with high accuracy.
• Monitor and respond to emails and treatment waitlists.
• Process referrals and check letters to patients and GPs.

Skills

Attention to detail

Customer service skills

Communication skills

Job description

A healthcare service provider is looking for a Patient Coordinator to support the NHS Talking Therapies contract in Derbyshire. You will ensure smooth administrative processes for NHS patients and healthcare professionals. This hybrid role requires strong communication skills and attention to detail, along with a commitment to enhancing your career in a supportive environment. The position involves varied administrative duties and offers a flexible work-life balance, allowing for both office and home-based work.