SystmOne Lead

NHS; Bury St Edmunds; On-site; GBP 35,000 - 45,000; Part time

Job summary

A local healthcare charity is seeking a SystmOne Lead to drive digital transformation in healthcare. In this pivotal role, you'll be the go-to expert for SystmOne, ensuring accurate data reporting and providing user training. Strong experience with clinical workflows and SystmOne is required. This position offers benefits such as home working opportunities, generous leave, and access to a pension plan.

Benefits

Opportunity for some home working

25 days annual leave increasing to 29

Free onsite parking

Access to Blue Light Card discounts

Qualifications

• Strong understanding of clinical workflows and digital health tools.
• Knowledge of data governance, IG, and digital standards.
• Sound experience administering SystmOne or similar clinical systems.

Responsibilities

• Act as the central point and subject matter expert for SystmOne.
• Ensure accurate data reporting for data-driven decision-making.
• Provide training and education for SystmOne users.

Skills

Training and support for users

Problem-solving

Communication skills

Familiarity with SNOMED CT

Tools

SystmOne

Clinical coding tools

Job description

Are you passionate about digital transformation inhealthcare? St Nicholas Hospice Care is seeking a proactive and knowledgeable SystmOneLead working 22.5 hours per week to drive the development, optimisation, and training of our clinical systems.

Main duties of the job

In this pivotal role, you’ll be the go-to expert for SystmOne, supporting clinical teams with system enhancements, data reporting, and digital workflows. You’ll lead on system upgrades, user training, and data quality initiatives, ensuring our services remain efficient, compliant, and patient-focused.

About us

St Nicholas Hospice Care is a successful charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help.

As an employee you will receive the following benefits:

• Opportunity for some home working
• 25 days annual leave increasing to 29 with service (pro rata for part time employees)
• Home-made meals available in our onsite bistro
• Access to a group pension plan or continuation of NHS Pension (subject to criteria)
• Life assurance
• Free onsite parking
• Access to Blue Light Card scheme discounts
• Social events (such as photography group, quiz nights, picnics and more)

Job responsibilities

• Act as the SNHC central point and subject matter expert for SystmOne
• Ensure that SystmOne enables accurate data reporting to enable data driven decision-making
• Lead on all SystmOne development, working closely with end users
• Provide SystmOne users with training and education to fulfil their roles
• Develop networks to represent SNHC in regional and national SystmOne forums
• Actively support and model the SNHC Values: Compassion, Accountability, Respect and Equity.

Person Specification

Qualifications

• Strong understanding of clinical workflows and digital health tools.
• Knowledge of data governance, IG, and digital standards.

Skills & Abilities

• Ability to train and support users with varying levels of digital literacy.
• Excellent problem-solving and communication skills
• Familiarity with SNOMED CT, clinical coding, and reporting tools.

Experience

• Sound experience administering SystmOne or similar clinical systems.
• Experience in a clinical or healthcare setting.
• Project management or change management experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.