Systems Administrator (Platforms)

GIG Retail; Leeds; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A leading retail media agency in Leeds is seeking a Systems Administrator to support day-to-day operations and improve systems. The ideal candidate is a recent graduate in Computer Science or similar, possesses strong communication skills, and is eager to learn. This role offers a hybrid working model and a competitive salary of £28,000 - £35,000 plus bonuses and benefits.

Benefits

27 days holiday plus bank holidays

Hybrid and flexible working policy

Employee Discounts

Enhanced maternity/paternity pay

Electric Car Scheme

Cycling to work scheme

Income protection, Death in Service and Pension Scheme

Qualifications

• Logical, detail-focused mindset with strong communication skills.
• Organised, proactive, and eager to learn.
• Experience with project management tools is a plus.

Responsibilities

• Support the day-to-day running of systems and platforms.
• Help colleagues with tools, answer questions, and fix small issues.
• Make simple system changes.
• Assist on new projects, testing, reporting, and user training.
• Spot opportunities to improve processes and integrations.
• Act as first-line support for help desk tickets.

Skills

Detail-focused mindset

Strong communication skills

Comfortable using MS Office

Eager to learn

Education

Recent graduate in Computer Science, Information Systems, Business Technology

Tools

MS Office

SQL

Monday.com

Trello

Asana

Job description

What\'s the role about?

Systems Administrator (Platforms)

(GIG Retail an Advantage Smollan company)

Full time, Permanent

Salary: £28,000 - £35,000 per annum + Company Bonus + 27 days holiday (+ birthday off)

Working: Monday to Friday, 9am to 5pm (with some flexibility available)

Location: Leeds LS1 (Hybrid) 2 days office, 3 days working from home

We’re looking for a Systems Administrator (Platforms) to join our Retail Media & Product Propositions team. This role is perfect for someone who’s curious about technology, enjoys solving problems, and wants to kick-start their career in business systems and platforms.

You’ll be working closely with our Platforms Senior Manager, Sales, and Operations teams — becoming the go-to person when colleagues need system support or improvements. Think of it as the bridge between tech and people: keeping things running smoothly while helping us make our tools even better.

What you’ll be doing

• Supporting the day-to-day running of our systems and platforms.
• Helping colleagues get the best out of our tools — answering questions, fixing small issues, and showing people how things work.
• Making simple system changes (like updating fields, layouts, or workflows).
• Assisting on new projects: testing, writing guides, reporting progress, and training users.
• Spotting opportunities to improve processes and integrations.
• Acting as first-line support by responding to help desk tickets.

What we’re looking for

• A recent graduate in Computer Science, Information Systems, Business Technology, or similar (or equivalent experience/interest).
• A logical, detail-focused mindset with strong communication skills.
• Someone organised, proactive, and eager to learn.
• Comfortable using MS Office (Excel in particular).
• Bonus points for:
  • Knowledge of SQL.
  • Experience with project management tools like Monday.com, Trello, or Asana.
  • Exposure to working with large data sets.

Why GIG Retail?

We are a values-led business that puts people first. Our culture blends commercial excellence with a customer-focused approach and a mindset for continuous growth. You will be empowered to lead, innovate and make a lasting impact.

What We offer:

• 27 days holiday, plus bank holidays, 4 "joker" half days and your birthday off
• Hybrid and flexible working policy
• Vibrant agency environment with regular social and wellbeing activities
• Enhanced maternity/paternity pay
• Electric Car Scheme
• Cycling to work scheme
• Income protection, Death in Service and Pension Scheme.
• Employee Discounts

Ready to turn data into impact? We look forward to hearing from you!Apply now to be part of the next chapter of insight excellence at GIG Retail.

#WeAreHiring #GraduateTalent #PlatformsExecutive #BusinessSystemsJobs #RetailMediaCareers #EntryLevelTech #JobsInLeeds #UKTechCareers

More about us...

We are a tight-knit team of Retail Media Experts specialising in developing and managing top-performing retail media networks for some of the world\'s largest retailers. With our expertise and proven track record, we know what it takes to drive success in retail media.

Our culture is one of inclusivity, creativity and positivity and we believe that happy employees lead to happy clients. With a supportive team and a focus on work-life balance, we have a fulfilling and enjoyable work environment. Our IMPACT values are an intrinsic part of who we are (Integrity, Mindset for Growth, People at Heart, Accountability, Customer Centric and Teamwork). Our "Culture Club" shines a light on 5 key areas that we believe make GIG Retail a standout place to work - charity, sustainability, mental health & wellness, EDI and social events. We are certified as a Great Place to Work.

We are expanding our team and have several exciting opportunities. We are typically based 2 days a week in our Leeds head office, with 3 days either working from home or visiting our clients.

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#LI-Hybrid