Systems Administrator

Crane Worldwide Logistics; Hatton; On-site; GBP 45,000 - 60,000; Full time

Job summary

A logistics company in Hatton, UK, seeks a Senior IT Support Specialist to resolve technical issues related to server hardware and software. The role requires maintaining and troubleshooting Windows and Linux servers, managing Azure VM environments, and ensuring smooth network services. Ideal candidates will have 5-7 years of experience in IT administration and a relevant bachelor's degree, with strong client service skills and technical knowledge of Microsoft systems. The position demands collaboration with technical staff and vendors.

Qualifications

• 5-7 years of experience in information technology administration.
• Experience in Windows environment at a Senior or equivalent level.
• Industry certifications can be considered for non-degreed candidates.

Responsibilities

• Assist in the resolution of technical support issues.
• Maintain and troubleshoot physical and virtual server infrastructure.
• Administer and troubleshoot Azure VM environment.

Skills

Technical support for server hardware and software

Maintain Windows and Linux server environment

Troubleshoot network services

Administer Azure VM environment

De-duplication services experience

Strong client service skills

Communication with technical staff

Knowledge of IT security

Education

Bachelor's degree in computer science or related field

Tools

Microsoft server

Active Directory

VMware

Microsoft Azure

Job description

ESSENTIAL JOB FUNCTIONS

• Assist in the resolution of technical support issues for server hardware and software.
• Maintain, monitor and troubleshoot physical and virtual server infrastructure.
• Maintain, monitor and troubleshoot Windows and Linux server environment.
• Maintain, monitor and troubleshoot storage arrays and related devices.
• Maintain, monitor and troubleshoot network based services: File and Print services, Email, Active Directory, DHCP/DNS/WINS
• Maintain, monitor, and troubleshoot messaging and meeting systems: conference room equipment, audio/video conferencing, etc.
• Administer, maintain, monitor, and troubleshoot Azure VM environment.
• Perform additional tasks as requested, including but not limited to:
• Data backups
• Disaster recovery
• Recommendation, testing and procurement of IT related hardware and software
• Document systems and processes
• Recommend and effect policy
• Serve as main escalation point for systems related issues.
• Other duties as assigned.

PHYSICAL REQUIREMENTS

• Job may require extended sitting or standing, use of standard office equipment.
• Job requires the ability to use vision, adjust focus and work on a standard computer screen.
• Use of audio-visual equipment is required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER SKILLS AND ABILITIES

• Working knowledge of LAN and WAN topologies and architecture.
• Strong working knowledge of Microsoft server, Microsoft Active Directory, Exchange and SharePoint.
• Working knowledge of Server and PC operating systems including Windows 2016, 2019, and 2022 as well as Linux OS Redhat, CentOS, Suse Linux, and Debian
• Working knowledge of configuring and maintaining VMware and virtual environments.
• Experience installing, configuring, troubleshooting, and maintaining all servers, storage arrays, and related equipment, including replication, mirroring, and de-duplication services.
• Experience in configuring and running Microsoft DHCP and DNS services.
• Some knowledge of IP Telephony
• Working knowledge PC hardware and components including processors, mother boards, accessories, cards, peripherals.
• Working knowledge of PC/LAN application software
• Working knowledge of IT security
• Strong client service skills required.
• Develop effective working relationships with clients, co-workers and vendors.
• Ability to communicate with all levels of management and IT clients.
• Ability to interface with technical staff and vendors.
• Some working knowledge of Microsoft Azure and M365 licensing and suite
• Ability to navigate O365 Exchange and Azure AD

EDUCATION AND EXPERIENCE

• Bachelor’s degree in computer science, Information Systems or related field preferred. Industry certifications will be considered along with experience for non-degreed candidates.
• Minimum requirements: 5 – 7 years of experience providing information technology administration services in Windows environment at a Senior or equivalent level.

PROFESSIONAL CERTIFICATION

• Professional certification may be required in some cases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.