Swatch Sales Associate | Collins St

SWATCH GROUP; Colchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading watch retailer in Colchester is seeking an enthusiastic sales associate to support sales targets, ensure excellent customer service, and maintain store presentation. The ideal candidate will have retail experience, proven customer service skills, and the ability to work efficiently in a fast-paced environment. Full-time availability including weekends is required. This role provides an opportunity to work with a prominent global brand in a vibrant retail setting.

Qualifications

• Previous experience in retail sales is essential.
• Proven ability to achieve sales targets and KPIs.
• Exceptional customer service and communication skills.

Responsibilities

• Support the team in achieving sales targets.
• Handle transactions according to company policy.
• Ensure the store is clean and presentable.

Skills

Retail sales experience

Customer service skills

Communication skills

Ability to build customer relationships

Organisational skills

Time efficiency

Job description

About Swatch Colourful, happy, loud, shrill and forever re‑interpreted in different ways. Since the "second watch" was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one‑and‑a‑half days! Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world's largest art gallery on the wrist.

Since the release of the OMEGA x Swatch Moonswatch collaboration in March 2022, it was labelled by The New York Times as "the watch industry's defining moment of 2022" and the phenomenal September 2023 release of the Blancpain x Swatch Bioceramic Scuba Fifty Fathoms has seen the brand create global headlines and crowds of exciting watch fans flooding stores around the globe.

The Role

• Support the team in achieving sales targets
• Handle transactions for all types of sales according to company policy
• Ensure the store is always presentable, clean and tidy
• Ensure products are displayed in accordance with Swatch Guidelines
• Assist with daily and monthly stocktake and stock management
• Keep up to date with new products, promotions and participate in regular training
• Follow up with customers via email and phone regarding warranty and repairs
• Ensure the highest level of customer service

Skills and Experience

• Experience working within retail sales
• Previous experience working towards sales targets and KPI's
• Highly developed and proven customer service skills
• Ability to build and sustain lasting customer relationships
• Organised and time efficient
• Excellent oral and written communication skills
• Full time availability including weekends

How to Apply

Click APPLY to submit your application.