Surgery Administrator

New Appointments Group; Canterbury; On-site; GBP 25,000 - 28,000; Full time

Job summary

A healthcare recruitment agency is seeking a Surgery Administrator for a 6-month fixed-term contract based in Canterbury. The role involves providing essential administrative support to clinical teams, ensuring smooth surgical services, and maintaining patient confidentiality. Ideal candidates will have experience in a healthcare setting, strong organizational skills, and a commitment to excellent customer service. The position requires a car driver to travel between sites and offers competitive salary options.

Qualifications

• Experience in a healthcare or medical environment.
• Ability to manage a busy workload efficiently.
• Strong understanding of information governance and patient confidentiality.

Responsibilities

• Provide administrative support to clinical and management teams.
• Record patient treatment information accurately.
• Organise and attach documents to patient records.
• Admit and discharge patients efficiently.

Skills

Organizational skills

Communication skills

Customer service

Ability to work under pressure

Tools

NHS PAS

Allscripts

Job description

Surgery Administrator

Location: Based at Ashford & Canterbury site

Job Type: Fixed term, 6 month contract

Salary: £25,600 to £27,334 pro rata

Hours: Shift pattern of 9am to 5pm or 8am to 4pm

About the Role

A fantastic opportunity has arisen for a strong Administrator to join a friendly and professional clinical team. This role is essential in ensuring the smooth and efficient running of surgical services across two sites in Ashford and Canterbury, providing high quality administrative support to management, nursing staff, consultants and patients.

Ideal candidates have proven experience in a clinical or healthcare setting, thrive in a fast‑paced environment, and take pride in supporting patients throughout their journey. A car driver is required to travel between each site and a full right to work is mandatory.

Key Responsibilities

• Provide day‑to‑day administrative support to clinical and management teams
• Accurately record patient treatment, day case and inpatient information on relevant systems
• Organise, scan and attach documents to patient records
• Admit and discharge patients on internal systems, ensuring accurate completion of notes
• Liaise with clinical, finance, admin teams and external partners to ensure smooth service delivery
• Coordinate the transfer of patient records using NHS PAS/Allscripts and internal systems
• Deliver excellent customer care, demonstrating tact, empathy and professionalism
• Handle telephone and email enquiries efficiently and confidently
• Support ordering of theatre equipment when required
• Assist with audits, inspections and general clerical duties
• Ensure internal systems are maintained and updated

Essential Requirements

• Background in a healthcare or medical environment
• Experience managing a busy workload in an administrative role
• Strong understanding of information governance and patient confidentiality
• Excellent organisational and communication skills
• Outstanding customer service skills
• Professional and confident telephone manner
• Ability to work under pressure and meet deadlines

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.