Support Worker (Temporary Accommodation Services)

Curo; Bath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community support organization in Bath is seeking dedicated support staff to assist residents through practical and emotional challenges. Candidates should have a strong background in people-focused roles, excellent communication skills, and the resilience to handle challenging situations. Offering competitive benefits, including annual leave and a pension scheme, you will play a crucial role in enhancing the lives of those in need.

Benefits

26 days annual leave plus bank holidays

Your birthday off

Up to 10% matched pension contribution

Flexible benefits including gym membership

'Perks at Work' discounts

Employee Assistance Programme

Qualifications

• Strong values and resilience with a desire to help others.
• Experience in care, advocacy, or relevant personal background.
• Ability to handle challenging situations supportively.

Responsibilities

• Build trusting relationships with residents.
• Create and implement practical support plans.
• Advocate for residents liaising with agencies.
• Complete risk assessments and support plans.
• Assist residents with housing-related matters.

Skills

Experience working with people

Excellent communication skills

Organised approach

Resilience

Job description

What you'll be doing

• Build trusting relationships with residents, providing regular support to everyone in your caseload


• Create and implement practical support plans focused on budgeting, finance management, and moving on


• Advocate for your residents, liaising with agencies and services to ensure they get the support they need


• Complete risk assessments and support plans, tailoring your approach to each resident's unique situation


• Assist residents with practical issues and housing-related matters


• Work as part of a supportive team, contributing to the smooth running of our temporary accommodation service

What you'll get in return

Beyond a competitive salary and the opportunity to make a transformational difference to people at a critical moment in their lives, you'll get :

• 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years


• Your birthday off as an extra holiday


• Up to 10% matched pension contribution


• Flexible benefits including the ability to buy additional leave, gym membership, Health Cash Plan


• 'Perks at Work' giving you access to thousands of discounts


• Access to an Employee Assistance Programme for your own wellbeing

More about you

We're looking for someone with strong values, resilience, and a genuine desire to help others through difficult times. Your lived experience or professional background working with people will be valuable in this role.

Essential

• Experience working with people in some capacity, whether in a professional or personal context


• Values that align with supporting individuals with compassion and positivity


• Resilience to handle challenging situations while maintaining a supportive approach


• Excellent communication skills and the ability to advocate effectively for others


• Organised approach to managing a diverse caseload

We value a wide range of experiences

• You might have worked in care homes, nurseries, or other settings with diverse groups of people


• Perhaps you've advocated for yourself or others through difficult circumstances


• You might have lived experience that gives you insight into housing challenges


• Your background could be in any people-focused role that required empathy and problem-solving


• Experience in support work would be helpful but isn't essential if you have the right values and approach