Support Worker (Recovery)

UK Addiction Treatment Centres; Barnsley; On-site; Full time

Job summary

A leading addiction treatment provider in Barnsley is seeking a Support Worker (Recovery) to help clients achieve their recovery goals. In this role, you will provide essential advice, support, and advocacy for clients, ensuring they adhere to treatment plans while maintaining accurate records. The position requires empathy, strong organizational skills, and teamwork. Benefits include ongoing training, a pension scheme, and employee recognition programs. This is an opportunity to make a significant impact in the lives of those facing addiction challenges.

Benefits

Employee of the Month Scheme

Blue Light Card

Wellness Programme with BUPA

Free Training and Development

Birthday Off

Company Pension Scheme

Free On-site Parking

Employee Appreciation Days

Qualifications

• Ability to create and review risk management plans.
• Empathy and a non-judgemental, calm approach.
• Capacity to handle high-pressure situations.

Responsibilities

• Offer advice and support to clients for maintaining an abstinent lifestyle.
• Assist Therapists with risk management plans and reviews.
• Keep accurate client records and maintain databases.
• Work with clients to create achievable recovery plans.
• Support clients with medication reminders and transportation.

Skills

Strong organisational and time management skills

Clear verbal and written communication

Ability to work independently and as part of a team

Proficiency in Word, Outlook, and Excel

Excellent listening skills

Strong negotiation and boundary-setting skills

Great customer service skills

Job description

Support Worker (Recovery) – Linwood House, Barnsley
£12.21 per hour – 43.75 average hours per week on rolling rota (Week 1: 3 days; Week 2: 4 days)
Shifts: 07:30 – 20:00

Do you have a passion to help people? Come and work for The UK's leading Alcohol & Drug Rehab provider. Our mission is to provide high‑quality, person‑centred, safe and effective treatment. We believe that anyone experiencing challenges with addiction & mental health is able to recover and achieve their true potential.

Why Join UKAT as a Support Worker?

• Employee of the Month Scheme – You could receive up to £100 each month!
• Blue Light Card – Enjoy thousands of discounts at your favourite retailers.
• Wellness Programme with BUPA – Your health and well‑being are a priority.
• Free Training and Development – Grow your skills with our ongoing opportunities.
• Birthday Off – Celebrate your special day with an extra day off!
• Company Pension Scheme – Plan for your future with our pension plan.
• Free On‑site Parking – Hassle‑free parking available for our team.
• Employee Appreciation Days – Win prizes and recognition for outstanding contributions.

Main Responsibilities of the Support Worker:

• Offer advice, information, and support to clients, including referrals for aftercare focused on maintaining an abstinent lifestyle.
• Assist Therapists with risk management plans and reviews.
• Ensure clients follow program rules, supporting the manager in investigating breaches, including substance testing.
• Conduct intakes, assessments, and discharges efficiently.
• Keep accurate client records and maintain databases.
• Facilitate transfers between agencies and services for clients.
• Support clients with medication reminders, conduct audits, and maintain accurate records.
• Work with clients to create recovery plans that are realistic and achievable.
• Help clients attend external appointments in line with their care plans, providing transport support or accompanying them as needed.
• Assist with day‑to‑day operations, helping clients manage practical aspects of daily living such as life skills, housing, and benefits.

Desirable Criteria:

• Strong organisational and time management skills.
• Clear verbal and written communication at all levels.
• Ability to work independently and as part of a team.
• Proficiency in Word, Outlook, and Excel.
• Excellent listening skills.
• Ability to work safely and effectively on your own.
• Strong negotiation and boundary‑setting skills.
• Ability to create and review risk management plans.
• Empathy and a non‑judgemental, calm approach.
• Capacity to handle high‑pressure situations.
• Great customer service skills.

What to Expect from Our Recruitment Process:

If successful in your initial application, our talent acquisition specialist will contact you to discuss the role further. You’ll then be invited for a face‑to‑face or virtual interview following a successful phone call. After the interview, we’ll inform you of the outcome within 5–7 working days. We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to all.